Hotel Serena Palace
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Removed from My wishlist
Hotel Description
With a stay at Hotel Serena Palace in Douala (Akwa II), you'll be within a 15-minute walk of Cathedral of Saints Peter and Paul and Espace Doual'art. This hotel is 0.8 mi (1.3 km) from Eko Market and 1.7 mi (2.7 km) from Port of Douala. Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: XAF 3000.00 per person, per night
We have included all charges provided to us by the property.
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Guests can access their rooms with a mobile device.
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve rollaway/extra beds
- This property accepts credit cards and cash
Minimal age
17
Optional fees
- Fee for buffet breakfast: approximately XAF 6000 for adults and XAF 6000 for children
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: XAF 8.0 per day
- Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: XAF 3000.00 per person, per night
We have included all charges provided to us by the property.
You need to know:
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Guests can access their rooms with a mobile device.
Special Instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve rollaway/extra beds
- This property accepts credit cards and cash
Minimal age:
17
Optional fees:
- Fee for buffet breakfast: approximately XAF 6000 for adults and XAF 6000 for children
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: XAF 8.0 per day
- Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
French
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Hotel Description
With a stay at Hotel Serena Palace in Douala (Akwa II), you'll be within a 15-minute walk of Cathedral of Saints Peter and Paul and Espace Doual'art. This hotel is 0.8 mi (1.3 km) from Eko Market and 1.7 mi (2.7 km) from Port of Douala. Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
Hotel policies
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Masks are compulsory at the property
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: XAF 3000.00 per person, per night
We have included all charges provided to us by the property.
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Guests can access their rooms with a mobile device.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve rollaway/extra beds
- This property accepts credit cards and cash
Minimal age
Optional fees
- Fee for buffet breakfast: approximately XAF 6000 for adults and XAF 6000 for children
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: XAF 8.0 per day
- Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities
other
Elevator
Free airport transportation
Breakfast available (surcharge)
Television in common areas
Multilingual staff
24-hour front desk
Designated smoking areas
Wheelchair accessible parking
Number of restaurants - 1
Number of meeting rooms - 2
Free self parking
Number of bars/lounges - 2
Terrace
Designer stores on site
Art gallery on site
Proposal/romance packages available
Uncovered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Coworking spaces
Well-lit path to entrance
