Hotel Serena Palace

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With a stay at Hotel Serena Palace in Douala (Akwa II), you'll be within a 15-minute walk of Cathedral of Saints Peter and Paul and Espace Doual'art. This hotel is 0.8 mi (1.3 km) from Eko Market and 1.3 mi (2.1 km) from Douala Maritime Museum. Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: XAF 3000.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Guests can access their rooms with a mobile device.

Special Instructions

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve rollaway/extra beds
• This property accepts credit cards and cash

Minimal age

17

Optional fees

• Fee for buffet breakfast: approximately XAF 6000 for adults and XAF 6000 for children
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: XAF 8.0 per day
• Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French