Hotel Rocaval
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Hotel Rocaval in San Cristóbal de las Casas, you'll be in the business district, within a 5-minute drive of San Cristóbal de las Casas Cathedral and Huitepec Ecological Reserve. This hotel is 0.2 mi (0.4 km) from Grutas de San Cristóbal and 0.2 mi (0.4 km) from Arco de El Carmen & Centro Cultural El Carmen. Stay in one of 95 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in San Cristóbal de las Casas? This hotel has 1270 square feet (118 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Important information
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 160 for adults and MXN 120 for children
- Airport shuttle fee: MXN 1650 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: MXN 300 (one-way), (from 1 to 11 years old)
- Pet deposit: MXN 1500 per night
- Pet fee: MXN 350 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Optional fees:
- Fee for cooked-to-order breakfast: approximately MXN 160 for adults and MXN 120 for children
- Airport shuttle fee: MXN 1650 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: MXN 300 (one-way), (from 1 to 11 years old)
- Pet deposit: MXN 1500 per night
- Pet fee: MXN 350 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
Loading ... Please wait whilst we find you the best room offers.
Hotel Description
With a stay at Hotel Rocaval in San Cristóbal de las Casas, you'll be in the business district, within a 5-minute drive of San Cristóbal de las Casas Cathedral and Huitepec Ecological Reserve. This hotel is 0.2 mi (0.4 km) from Grutas de San Cristóbal and 0.2 mi (0.4 km) from Arco de El Carmen & Centro Cultural El Carmen. Stay in one of 95 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in San Cristóbal de las Casas? This hotel has 1270 square feet (118 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 160 for adults and MXN 120 for children
- Airport shuttle fee: MXN 1650 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: MXN 300 (one-way), (from 1 to 11 years old)
- Pet deposit: MXN 1500 per night
- Pet fee: MXN 350 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
other
Airport transportation (surcharge)
Conference space
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Picnic area
24-hour front desk
Business center
Number of restaurants - 1
24-hour business center
Conference space size (feet) - 1270
Conference space size (meters) - 118
Number of meeting rooms - 3
Conference center
Snack bar/deli
Bicycle rentals on site
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Terrace
Private picnics
Shopping mall on site
Proposal/romance packages available
Banquet hall
Reception hall
Fully fenced
Uncovered parking
Outdoor entertainment area
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchairs available on site
Food and water bowls
Dog exercise area
Coworking spaces
Stair-free path to entrance
