Hotel Resol Trinity Hakata

8.8

Excellent

963 Guest reviews

8.8

Excellent

963 Verified Reviews

Read all reviews

Cleanliness9.0/10

Service8.8/10

Comfort8.8/10

Condition8.8/10

Amenities8.8/10

Not much of dining option. Also have to walk a bit in order to take train or bus.

Helpful staff with good English skills. Clean rooms.

very kind staff and clean

Located in very convenient place. Subway station, convenience stores etc. everything is close to the hotel. Guests can use big nice hotel spa. The breakfast was amazing. There are many kinds of food and the restaurant even offered morning wine ^^. I would come back to this hotel when I stay in Hakata for sure!

This is my second time to stay at this hotel, walkable to restaurant and shopping place. Very nice

I paid a little extra to try out this hotel, and in some ways, it was a bit underwhelming. The onsen is much smaller than what is portrayed in the photo. However, it was an easy walk across the street to the metro station. I also appreciated the deodorizer in my room, as it helped mask the smoke smell (i.e., I reserved a smoking room by mistake).

Small size in everything.

Small room, small beds, small bathroom, thin walls between rooms that allow you to hear noises from the adjacent rooms.

Room was too small We did'nt have enough space to open our luggages😮‍💨

This hotel is a gem, centrally located, clean, and well-managed. Little details have been thought through to make the living experience wonderful. Along with the room, the common areas like the reception/ lobby, and the onsen are well laid out. The staff is friendly and always there to assist with a smile. The area around the hotel is vibrant with plenty of good eating out options.

It was a really great stay the only real problem we had was we had stated a non-smoking room before check in and were still placed in a smoking room so there was a bit of a stale smoke smell but nothing we couldnt get past.

Excellent convenient location. Will return!

The property charges you if you have a car. I think it's very lazy and a cheap way to get more money from patrons. I wouldn't mind it if the hotel was a "true 5 star" hotel. But as a 3 1/2 star (at best) hotel it's just tackless. The staff was nice however and the location was pretty good with tons of food and bars and restaurants near the hotel.

I very much disliked this property. The rooms are old, small and outdated. The lobby makes it look like it's an upscale boutique hotel but it ends with the lobby! It also drives me nuts when your room is ready (and your told so) but the staff won't give you your room key because "check in us at 3." It was 1:30... If the room is ready, just give us the key. Would. It ever go back here.

.

Good location!

When we got to our room, it was super hot, and even we lowered the A/C’s temperature setting, it didn’t do anything and I thought it wad broken. It turned out that the main power had been turned off. It was resolved when I called the front desk, so I’d say to make sure you ask the front desk to check the power when you check in! The room was very clean and quiet, although it felt a little tight. So as the bathroom. Bed was comfortable but not the pillows. Staff was cheerful and polite.

Fantastic clean and comfortable hotel, convenient location

This is the only hotel we've stayed at while on this long trip where the reception desk is on the 13th floor while the guest rooms are below in this high rise building. It was confusing at times.

Great location, clean, and friendly staff!

Very accessible and in a central location. Parking is with a lift. As long as you don’t need a car in the city, you are ok.

Enjoyed a great stay at this hotel, comfy beds and linens, clean spaces. Provided pajamas and slippers for the on-site onsen which we used each night! It was busy at times but most people were quick in and out of onsen. Central location, although in the heart of the red light district, still felt safe and very easily walkable to all surrounding areas for food, shopping, and sight seeing. The check in and out process was easy and the skin care set was a lovely touch! Thank you, we would stay here again.

Location is perfect! The hotel is well kept and the rooms are nice and spacious.

I love the hotel very big rooms compare to Japan standards, it is far from the city and all the main districts, but the train its a few minutes, and takes you everywhere, love all the free amenities and the Onsen. If I come back to Japan, this will be my hotel to come

A most enjoyable stay comfortable room and beds. A few issues with air-conditioning but overall good. Room cleaning 4th daily with replacement towels etc placed outside the door which is easy. Novel having reception on the 13th floor with fabulous views.

The hotel was at the very heart of Hakata.

The public bath was interesting and met my expectations.

cleanliness is so-so and staff is not helping to call taxi

Great location. Close to shopping areas & subway. Staff are friendly & nice. My room was big for 3 beds. Couple of recommendations are 1) it would be better if breakfast has more varieties. I stayed for 5 nights and have almost exact same breakfast every morning. 2) for 5 nights, I only get 1 free housekeeping. I think 2 would be better for 5 nights

Triple room

It’s located in the middle of the night spots in Nakasu but it’s quiet in a room. Clean and spacious in our 3 beds room. Breakfast was good and public bath on top floor was nice!

My non-smoking room smelled like sweat and the smell didn't go away even after opening the window.

交通便利

This is an excellent hotel with a large bath. The location is a center of crowd area.

Very good place its near at the train station at hakata

Easy access from train station.

overall good hotel and excellent location

It's right in the middle of a drinking area but the rooms was also very quiet. It a 10min walk to Canal City and there are so many restaurants around the area. The Hotel was also very clean and comfortable.

So the hotel was fine per se and the staff ok but there is a real air quality problem in the hotel. Smell of mildew and mold in rooms and hallways so bad that my wife needed to take allergy pills in both the am and pm but it didn’t really help. We used the provided humidifier but it pulls the moisture but not the already present mold. We travel a lot in Japan and haven’t ever encountered this. I could feel the problem as well but not to my wife’s’ level of distress. But service was fine and friendly. We are fluent in the language and would have said something if there was a resolution to be had but since the moldy smell is in the hallways as well we didn’t bother asking or discussing with staff. Sad though. I don’t like giving negative reviews.

The cleanliness in room air conditioning vent is so dirty. I can see the vent with dust and in black color

A lot of great food around the corner. There is 7-11 and family mart down stair. Hotel also has hot springs on the top floor

Very basic room

good location for shopping

the location is great, very close to river side and short walking to canal shopping mall. The hot spring on the top floor was great.

Comfortable Hotel

Stayed 4 nights at the hotel. Room was comfortable. Within walking distance to the yatai and many restaurants around the area. It's within the red light district so would not recommend it if you have children with you.

Basically it was great. The room was big enough and the bed sheets were cleaned. But the floor wasn't vacuumed. It needed dusting. The spa was affordable. Breakfast was the best of all. The location was convenient enough to visit for Hakata station and Tenjin. But not for family trip at night.

You can say it's a good location, but on the other side at night there are lots of ladies standing around the area and looking for customers. If you come with a family, you may feel uncomfortable at night. But the rooftop bath is amazing. Room is nice and clean.

房間大但牀真係老化，訓得好差。。。

A comfortable accommodation that is very conveniently located, almost at the doorstep of the Matsuyama castle and adjacent a major dining and shopping area. Our room was a decent size for two people and quite quiet. The only downside was that the bathroom did not ventilate well so drying hang to dry clothing was slow. The public bath and breakfast area are both on the top floor and have wonderful views. The breakfast selection is quite comprehensive so that meal is a real pleasure when views are taken into account.

Great location. Able to walk to tenjin and hakata in around 15 mintues. And easy access to the fukuoka airport.

Very friendly and clean hotel

Ａlthough the room was relatively small, it was functional and efficient. I felt pretty comfortable. I really liked the bath kit (towels/jammies in a small bag and slippers) to take to the public bath on the top floor - very thoughful. The top floor bath was fantastic! The lobby on the 13th floor was light and airy, and the breakfast was tasty. The location is super convenient for subway as well as shopping, sightseeing, and night river cruises. I highly recommend the Resol Trinity to anyone visiting Hakata!

Transport service ?

Quite disappointed with airport transfer as only starts at 0930am but our flight is 0955am. Requested hotel staff book taxis a day before n on day morning but no taxis available resulting us having to get up early hailing taxis outside 6:15am to be safe as we cannot afford to miss our flight. Suggest hotel engaged a transport company to provide such service to facilitate hotel guests.

We arrived at the hotel only to find that there was no parking spots available. Not sure how many parking spots there are in the first place, but if parking is a requirement for you, don’t pick this hotel. Anyhow we ended having to park somewhere 5-10minute walk from the hotel, which meant that we had to travel with our luggages on the street for 5-10minutes, which can be very frustrating and troublesome for families: travelling with toddlers (since you have extra luggages eg pram in the first place). Worst still, the reception is not on the ground floor. So you still had to carry all the suitcases to 13/F to check in - not family-friendly. Also the hotel is right above the red light district. Call girls standing right outside our hotel - definitely not family friendly.

Very comfortable 1 night stay, good location & great amenities!

Great room, location, bath, and bar downstairs.

Samsam

it was nice to stay here to start my Kyushu Trip, super convenient to access from the Fukuoka airport, and 10 min train to Hakata JR, and close to Tenjo and those street food counters near the river. Location Location Location! The bath area is quiet nice, good enough to try out onsen.

The photo gallery really presented a true reflection of what this hotel offers. The staff was extremely helpful and welcoming. The location is in the central part of the city even though it is a couple of stations away from Hakata station. The breakfast was also great with both options: Western and Japannese. I highly recommend this place to everyone.

Breakfast was good and room was so comfy. satisfied with the hotel.

한국어 되는 직원분이 많이 계셔서 생활하기 편했습니다

家族との旅行に最適のホテル

•部屋:２人に十分な広さのクイーンベッド •サービス:みんな笑顔で応対 •スパ:綺麗に整備されている（露天風呂なし） •その他:ロビーのコーヒーがとっても美味しい 　

部屋にタバコが落ちていました。 非常に不快でした。 エレベーター降りて廊下と部屋もタバコの匂いがとても気になりました。

何度か利用させていただいています。繁華街のど真ん中にありながら、外の喧噪が聞こえないくらい静かなところが気に入っています。

ホテル自体は良かったのですが、繁華街ど真ん中のため、客引きが多かったので、星4つにしました。

清潔で広い

スタッフの対応が良かった。 部屋が清潔で広い 女性にとってはお化粧するための拡大鏡がデスクにあるのがとても良かった

中洲のど真ん中、便利です。

清潔で過ごしやすかった。朝食は種類も多く味も良かった。

何度が宿泊させていただいてますが、綺麗で静かでした。 シングルで予約してましたが、ツイーンにアップグレードされていました。

内装は綺麗で快適に過ごせた。大浴場はやや熱めの時とぬるい時があって安定しなかった。浴槽は一つでまぁ普通。繁華街に近く、家族で行くよりは1人で出張の時にいいかな。夜中少しだけ外の喧騒が聞こえたが、眠りを妨げられるほどのものではなかった。また使わせていただくことがあると思います。

なし

朝食がイタリアンでとても良かったです

立地条件も最高。1階はコンビニもあるから何も困らない。また利用します。

地點方便，市中心少有湯之選。

大浴場があるので、いつも泊まってます。

博多座にも近く、素晴らしい立地でした！

いつもありがとうございます

Good hotel.

最高の立地

地下鉄駅から至近でとても便利 コンビニも併設されて 立地がとても良い。

トイレを流した時の音が大きい

毎度利用してますが、立体最高のホテルです。 中洲川端な1番出口から徒歩1分！

Stay

We have kid and request a duvet but it was not available. We were disappointed by that

房間空間舒服，洗手間比較細小一点。

적극 추천!

한국어가 능통한 스탭분이 계서서 너무 편하게 소통할 수 있었습니다. 하카타역, 텐진도 가깝고 돈키호테도 걸어서 3분거리, 라멘 맛집들 도보 5분 거리에 즐비합니다. 주차도 하루 16천원 정도에 이용가능합니다.

温泉も良かった！

Well trip

가족여행이었고 트리플 룸이었습니다. 방에서 살짝 향이 나긴 했지만 이건 룸 스프레이 향인듯 해요! 바닥 카펫이 깨끗하지 않았지만 대체적으로 나쁘지 않았습니다. 아래층에 편의점이 모여있어 쉽게 갈수 있고 돈키호테도 2분거리라 편리했어요.

大変良かったです

整體頗為滿意，酒店房間空間足夠，挺乾淨的。前往地下鐵路也相當近，大約只要步行數分鐘就到達，樓下也有便利店。唯獨附近也有挺多夜店，如果帶同小朋友也許有點不方便。

가족이 함께 숙박하기는 좋은 곳이나 야간에는 주점이 많아 자유로운 활동은 자제하는 것이 음

14층에 대욕장(목욕탕)이 있습니다. 한국말로 목욕탕으로 이해하면 좋을 거 같습니다. 룸에서 샤워 할 필요가 없습니다. 남자는 화장품도 무료 제공합니다. 대욕장(목욕탕)은 샤워와 입욕도 가능하게 되어 있습니다. 시내가 잘 보이고 경치도 좋습니다. 대욕장(목욕탕)이 14층에 있어요. 타올은 각자 지참해야 합니다. 아침은 보통입니다. 가까운 위치에 상가(시장)아 있고, 옆에는 강(바닷물)이 있어 야간에는 경치도 좋아요.

房間寬敞整潔，大浴池較細小，整體滿意，附近食肆選擇多，黃昏運河附近散步特別美

駅から近く繁華街である為飲食店も多くて大変便利でした。大浴場があるのも良かったです。

交通の便が良く、清潔なのでリピーターです

便利な場所

르솔

가장 잘이용하는 숙박 호텔

地理位置方便，飯店也非常新穎舒適，早餐好吃，但內容是一樣的，第二天會不知道要吃什麼。

温泉もあり　清潔なホテルでした スタッフの対応も良かったです

歩ける範囲で沢山のグルメを堪能出来ました

何処行くのも便利近くていい

室内、室外、大浴場共に清潔感があり、気持ち良く滞在することができました。また博多に来ることがあったら是非再度利用したいです。

温泉付き、立地は中洲の真ん中、地下鉄の出口のすぐ近く、また次もこのホテルにします。

便利でした