Hotel Relais Santa Genoveffa
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Hotel Description
When you stay at Hotel Relais Santa Genoveffa in Civitella Paganico, you'll be 9 minutes by car from Abbey of San Lorenzo al Lanzo. This hotel is 9 mi (14.5 km) from Cantina di Collemassari and 9.9 mi (15.9 km) from Terme Petriolo. Make yourself at home in one of the 19 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May to September.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 7:00 AM - 12:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
- Airport shuttle fee: EUR 200.00 per vehicle (one-way)
- Pet fee: EUR 15 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: EUR 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Portuguese
English
Italian
Important information
You need to know:
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May to September.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Special Instructions:
The front desk is open daily from 7:00 AM - 12:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age:
18
Optional fees:
- Airport shuttle fee: EUR 200.00 per vehicle (one-way)
- Pet fee: EUR 15 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: EUR 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Portuguese
English
Italian
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Hotel Description
When you stay at Hotel Relais Santa Genoveffa in Civitella Paganico, you'll be 9 minutes by car from Abbey of San Lorenzo al Lanzo. This hotel is 9 mi (14.5 km) from Cantina di Collemassari and 9.9 mi (15.9 km) from Terme Petriolo. Make yourself at home in one of the 19 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Important information
You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May to September.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
Optional fees
- Airport shuttle fee: EUR 200.00 per vehicle (one-way)
- Pet fee: EUR 15 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: EUR 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Portuguese
English
Italian
Amenities
Most Popular
Swimming Pool
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Accessible facilities
other
Concierge services
Airport transportation (surcharge)
Barbecue grill(s)
Laundry facilities
Garden
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Picnic area
Front desk (limited hours)
Business center
Outdoor seasonal pool
Designated smoking areas
Pool umbrellas
Number of restaurants - 1
Number of meeting rooms - 1
Snack bar/deli
Bicycle rentals on site
Number of bars/lounges - 1
Number of poolside bars - 1
Pool sun loungers
Terrace
Babysitting or childcare (surcharge)
Wheelchair accessible (may have limitations)
Food and water bowls
