Hotel Phoenix

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Located in Zagreb, Hotel Phoenix is connected to the convention center, within a 10-minute drive of Garden Mall Zagreb and City Center One East. This upscale hotel is 15.1 mi (24.4 km) from Arena Zagreb and 5.3 mi (8.5 km) from Zagreb Zoo. Make yourself at home in one of the 55 air-conditioned rooms featuring flat-screen televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have hair dryers and bathrobes. Featured amenities include a 24-hour business center, limo/town car service, and multilingual staff. Planning an event in Zagreb? This hotel has 10760 square feet (1000 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
• Service fee: EUR 1 per person, per night

We have included all charges provided to us by the property.

You need to know

• Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Optional fees

• Fee for buffet breakfast: approximately EUR 14 for adults and EUR 9 for children
• Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
• Secured self parking fee: EUR 6 per day
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Slovak

Slovenian

English

Croatian

Serbian