Hotel Palapa Palace
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Hotel Palapa Palace in Tuxtla Gutierrez, you'll be a 3-minute walk from Plaza Ambar and within a 5-minute drive of Plaza Crystal Shopping Mall. This hotel is 12.6 mi (20.2 km) from Canon del Sumidero National Park and 2.6 mi (4.1 km) from Cana Hueca Park. Make yourself at home in one of the 82 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Important information
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 130–250 for adults, and MXN 130–250 for children
- Pet deposit: MXN 500 per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Pool access available from 8:00 AM to 9:00 PM.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately MXN 130–250 for adults, and MXN 130–250 for children
- Pet deposit: MXN 500 per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Hotel Palapa Palace in Tuxtla Gutierrez, you'll be a 3-minute walk from Plaza Ambar and within a 5-minute drive of Plaza Crystal Shopping Mall. This hotel is 12.6 mi (20.2 km) from Canon del Sumidero National Park and 2.6 mi (4.1 km) from Cana Hueca Park. Make yourself at home in one of the 82 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Essential workers only - NO
Important information
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 130–250 for adults, and MXN 130–250 for children
- Pet deposit: MXN 500 per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Business facilities
Transportation services
Accessible facilities
other
Elevator
Breakfast available (surcharge)
Garden
Safe-deposit box at front desk
Free newspapers in lobby
24-hour front desk
Business center
Meeting rooms
Designated smoking areas
Pool umbrellas
Wheelchair accessible parking
Braille or raised signage
Area shuttle (surcharge)
Number of restaurants - 1
24-hour business center
Number of outdoor pools - 1
Free self parking
Computer station
Pool sun loungers
Terrace
Water dispenser
Proposal/romance packages available
Vending machine
Uncovered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Handrails in stairways
Well-lit path to entrance
