A stay at Hotel Metropole Venezia places you in the heart of Venice, within a 10-minute walk of St. Mark's Square and Grand Canal. This 5-star hotel is 0.7 mi (1.1 km) from Rialto Bridge and 0.1 mi (0.1 km) from St. Mark's Basilica. Make yourself at home in one of the 67 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and bidets. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 17 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Hot springs access available from 11:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Special Instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Airport shuttle fee: EUR 235 per vehicle (one way)
• Pet fee: EUR 30 per pet, per day
• Service animals are exempt from fees
• Rollaway bed fee: EUR 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Japanese

English

Italian

French

Spanish