Hotel Marroad Karuizawa

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With a stay at Hotel Marroad Karuizawa, you'll be centrally located in Karuizawa, within a 5-minute drive of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. This ski hotel is 4.1 mi (6.6 km) from Hoshino Onsen Hot Spring and 0.2 mi (0.3 km) from Karuizawa Ohga Hall. Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge, and free self parking is available onsite.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Parking height restrictions apply.

Special Instructions

The front desk is open daily from 6:00 PM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed

Optional fees

• Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1320 for children
• Crib (infant bed) fee: JPY 2000.0 per stay
• Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English