Hotel el Moro
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Removed from My wishlist
Hotel Description
When you stay at Hotel el Moro in Puerto Morelos, you'll be near the beach, a 1-minute drive from Puerto Morelos Town Square and 8 minutes from Puerto Morelos Beach. This hotel is 12.3 mi (19.7 km) from Moon Palace Golf Club and 13.1 mi (21.1 km) from Maroma Beach. Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Featured amenities include dry cleaning/laundry services and laundry facilities. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
Important information
You need to know
- Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately USD 6 for adults and USD 5 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately USD 6 for adults and USD 5 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
When you stay at Hotel el Moro in Puerto Morelos, you'll be near the beach, a 1-minute drive from Puerto Morelos Town Square and 8 minutes from Puerto Morelos Beach. This hotel is 12.3 mi (19.7 km) from Moon Palace Golf Club and 13.1 mi (21.1 km) from Maroma Beach. Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Featured amenities include dry cleaning/laundry services and laundry facilities. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
Optional fees
- Fee for buffet breakfast: approximately USD 6 for adults and USD 5 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Transportation services
other
Concierge services
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Garden
Front desk (limited hours)
Designated smoking areas
Area shuttle (surcharge)
Number of outdoor pools - 1
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Designated smoking areas (fines apply)
Free self parking
Rooftop terrace
Train station pickup (surcharge)
Free parking nearby
Terrace
Proposal/romance packages available
Distance from property (meters) - 0
Wheelchair accessible – no
Upper floors accessible by stairs only
