Hotel East 21 Tokyo

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A stay at Hotel East 21 Tokyo places you in the heart of Tokyo, within a 5-minute drive of Kiyosumi Garden and KidZania Tokyo. This upscale hotel is 2.7 mi (4.4 km) from Tokyo Skytree and 3.6 mi (5.7 km) from Sensō-ji Temple. Make yourself at home in one of the 394 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. A train station drop-off service is provided at no charge at scheduled times, and self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

• The seasonal pool will be open from July to September.
• Pool access available from noon to 9:00 PM.
• One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time. Children under 3 years old are not permitted in the seasonal outdoor garden pool. Meals are not included in the room rate for children ages 6 and younger included in the reservation. Pool hours are 10 AM-9 PM July 15-31. The pool is closed 4-5 PM daily for maintenance. Children ages 0-3 are not permitted in the seasonal outdoor pool. Children ages 0-16 are not permitted in the pool from 5-9 PM. This property offers airport shuttle pickup and drop off service from Haneda Airport only.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
• Health club facilities (pool, fitness center, sauna, spa tub) are available only to members (surcharge). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately JPY 3050 for adults and JPY 1500 for children
• Airport shuttle fee: JPY 1000 per person (one-way)
• Airport shuttle fee per child: JPY 500 (one-way), (from 6 to 12 years old)
• Self parking fee: JPY 1500 per night (in/out privileges)
• Pool fee: JPY 8800 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English