HOTEL de LAGOM

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You'll be centrally located in Hanoi with a stay at HOTEL de LAGOM, within a 15-minute walk of Hanoi Old Town Night Market and Dong Xuan Market. This luxury hotel is 0.8 mi (1.3 km) from Imperial Citadel of Thang Long and 0.9 mi (1.4 km) from Temple of Literature. Make yourself at home in one of the 68 individually furnished guestrooms, featuring minibars and LCD televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

You need to know

• Pool access available from 6:00 AM to 5:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of VND 0 at check-out. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Cashless transactions are available
• Parties and events (including family gatherings, birthday parties and other events) are allowed on site
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

15

Optional fees

• Fee for cooked-to-order breakfast: approximately VND 350000 for adults and VND 250000 for children
• Airport shuttle fee: VND 600000 per vehicle (one-way, maximum occupancy 12)
• Airport shuttle fee per child: VND 600000 (one-way), (up to 18 years old)
• Secured self parking fee: VND 50000 per night
• Nearby parking fee: VND 50000 per night (328 ft away)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: VND 1100000.0 per night
• Bed sheets fee: VND 0 per bed, per week (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English