Hotel Ciudad Real Palenque
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Hotel Description
Located in Palenque, Hotel Ciudad Real Palenque is within a 10-minute drive of Misol-Ha Waterfalls and Palenque Archaeological Zone. This family-friendly hotel is 19 mi (30.5 km) from Cascadas de Roberto Barrios. Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palenque? This hotel has 3100 square feet (288 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Important information
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 100–220 for adults, and MXN 100–220 for children
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Pool access available from 9:00 AM to 9:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately MXN 100–220 for adults, and MXN 100–220 for children
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
Located in Palenque, Hotel Ciudad Real Palenque is within a 10-minute drive of Misol-Ha Waterfalls and Palenque Archaeological Zone. This family-friendly hotel is 19 mi (30.5 km) from Cascadas de Roberto Barrios. Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palenque? This hotel has 3100 square feet (288 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 72 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
Important information
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 100–220 for adults, and MXN 100–220 for children
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
other
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Children's pool
Spa services on site
24-hour front desk
Business center
Meeting rooms
Wedding services
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 3100
Conference space size (meters) - 288
Number of meeting rooms - 3
Waterslide
Number of outdoor pools - 1
Free self parking
Number of bars/lounges - 2
Number of poolside bars - 1
Number of swim-up bars - 1
Free RV, bus, truck parking
Terrace
Nature reserve
Ballroom
Banquet hall
Reception hall
Fully fenced
Uncovered parking
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Handrails in stairways
Coworking spaces
Well-lit path to entrance
Stair-free path to entrance
