Hotel Cielo y Selva
Removed from My wishlist
Removed from My wishlist
Hotel Description
When you stay at Hotel Cielo y Selva in Punta Allen, you'll be on the beach, just steps from Sian Ka'an Biosphere Reserve and 10 minutes by foot from Punta Allen Park. This beach hotel is 25.2 mi (40.6 km) from Tulum Beach and 30.7 mi (49.4 km) from Tulum National Park. Make yourself at home in one of the 14 guestrooms. Bathrooms feature showers with rainfall showerheads. Featured amenities include luggage storage and coffee/tea in a common area. Free self parking is available onsite.
Important information
You need to know
- Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions
The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 120–150 per person
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions:
The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately MXN 120–150 per person
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
When you stay at Hotel Cielo y Selva in Punta Allen, you'll be on the beach, just steps from Sian Ka'an Biosphere Reserve and 10 minutes by foot from Punta Allen Park. This beach hotel is 25.2 mi (40.6 km) from Tulum Beach and 30.7 mi (49.4 km) from Tulum National Park. Make yourself at home in one of the 14 guestrooms. Bathrooms feature showers with rainfall showerheads. Featured amenities include luggage storage and coffee/tea in a common area. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Important information
You need to know
- Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 120–150 per person
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
other
Coffee/tea in common areas
Breakfast available (surcharge)
Garden
Picnic area
Front desk (limited hours)
Designated smoking areas
Number of restaurants - 1
Number of outdoor pools - 1
Bicycle rentals on site
Free self parking
Number of bars/lounges - 1
Terrace
Wheelchair accessible – no
No elevator (single level property)
Well-lit path to entrance
