Hotel Alma

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With a stay at Hotel Alma, you'll be centrally located in Almaty, within a 15-minute drive of Shymbulak Ski Resort and Dostyk Plaza. This family-friendly hotel is 0.4 mi (0.7 km) from Kok Tobe Cable Car and 0.7 mi (1.2 km) from Geology Museum. Make yourself at home in one of the 34 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Almaty? This hotel has facilities measuring 1948 square feet (181 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Pool access available from 7:00 AM to 10:00 PM.
• Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available

Minimal age

18

Optional fees

• Fee for continental breakfast: approximately KZT 3500 for adults and KZT 3500 for children
• Airport shuttle fee: KZT 7000 per vehicle (one-way)
• Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

English