With a stay at Heikotel - City Nord, you'll be centrally located in Hamburg, within a 10-minute drive of Hagenbeck Zoo and Stadtpark. This hotel is 5.7 mi (9.2 km) from Reeperbahn and 5.9 mi (9.6 km) from Miniatur Wunderland. Make yourself at home in one of the 36 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary newspapers. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: EUR 2 per person, per night

We have included all charges provided to us by the property.

You need to know

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place and guests are provided with hand sanitizer.

Special Instructions

The front desk is open daily from 6:30 AM - 10:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Theodor-Rumpel-WegTo make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 18.50 for adults and EUR 6.90 for children
• Self parking fee: EUR 12.00 per day
• Pet fee: EUR 12 per pet, per day
• Service animals are exempt from fees
• Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English