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Hc Resort5.2Poor
5 Guest reviews
5.2Poor5 Verified ReviewsRead all reviewsCleanliness5.2/10Service6.4/10Comfort4.0/10Condition5.6/10Amenities6.0/10
Poor
5 Guest reviews
Centro, Cuernavaca, Mexico, United Mexican States. See map
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Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Accessible facilities
Coffee/tea in common areas
Garden
Hotel Description
With a stay at Hc Resort in Cuernavaca (Carolina), you'll be within a 5-minute walk of Calvario Church and Photographic Museum of Cuernavaca. This hotel is 15.7 mi (25.3 km) from Tepozteco Pyramid and 0.2 mi (0.3 km) from Spa Orlane. Make yourself at home in one of the 43 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Featured amenities include a 24-hour front desk and coffee/tea in a common area.
Hotel policies
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Essential workers only - NO
Important information
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
Optional fees
- Rollaway bed fee: MXN 500.0 per day
- Hosted evening meal: MXN 160
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Accessible facilities
Other
Coffee/tea in common areas
Garden
Spa services on site
24-hour front desk
Wheelchair accessible parking
Number of restaurants - 1
Number of outdoor pools - 2
Snack bar/deli
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Off-street parking
Wheelchair accessible (may have limitations)
Hosted evening meal
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Upper floors accessible by stairs only
Well-lit path to entrance
Hotel reviews
Traveller
TravellerRegular estancia
Cuartos sucios, baños sucios, hotel deteriorado y falto de mantenimiento
TravellerBuen lugar para descansar, muy recomendable
TravellerNo nos gustó el tamaño de la TV, era muy pequeña para verse desde la cama, en la habitación que nos tocó se escuchaba mucho ruido del personal, estaba pegada a la cocina tal vez, no hubo agua caliente durante un buen rato y el sabor del desayuno buffete era muy insípido, la alberca principal es muy pequeña para todos los huéspedes, cuentan con otra alberca pero no tiene calefacción y está algo descuidada. El personal siempre fue muy amable pero en esta ocasión fueron más las cosas negativas que encontramos.
Crypto-friendly Bookings
Your money’s good here.
Terrible hotel. Mas allá de la relación precio calidad que fue mala, el servicio pésimo de inicio a fin. La gente encargada de recepción en la noche es gente que no debe estar no saben de que se trata el servicio de hospitalidad. La gente del día bien. Francamente sugiero a expedia retirar a este hotel de su lista.