With a stay at Halong Royal Palace Cruise in Ha Long, you'll be 0.3 mi (0.5 km) from Tuan Chau Beach and 7.2 mi (11.5 km) from Cat Ba National Park. This beach cruise ship is 7.9 mi (12.8 km) from Sun World Ha Long Park and 8.2 mi (13.3 km) from Queen Cable Car. Make yourself at home in one of the 14 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

You need to know

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Special Instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Passengers must register with the cruise at least 24 hours in advance. Registration is valid with full name, gender, date of birth, nationality, passport number, mobile number, and Vietnam visa expiration date. A valid passport must be presented in order to board the cruise. Guests who are refused boarding by police or port authorities will not be refunded. Embarkation begins at 12:30 PM, Counter 26, at Tuan Chau Port. Check-out is 9 AM, however the boat returns to port between noon and 12:30 PM. Transfer services (surcharge) between hotels in Hanoi’s Old Quarter and Halong are available and must be requested in advance. Guests staying in other areas should go to the property's office at 7:45 AM for transfers to the port. The office is located at 9 Hang Huong St. Hoan Kiem District, Ha Noi. Cruise itinerary and schedule are subject to change upon weather and operational conditions. Special requests, including dietary restrictions, must be submitted to the property at least 2 days in advance.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

12

Optional fees

• Airport shuttle fee: VND 1687500 per vehicle (one way)
• Airport shuttle fee per child: VND 250000.00 (one-way), (from 5 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English