Hakodate Onuma Tsuruga Resort EPUY

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With a stay at Hakodate Onuma Tsuruga Resort EPUY in Nanae, you'll be in a national park, just steps from Onuma Quasi-National Park and a 3-minute drive from Hokkaido Country Club Onuma Course. This ski hotel is 17.2 mi (27.7 km) from Fort Goryokaku and 18.8 mi (30.2 km) from Yunokawa Hot Spring. Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.

You need to know

• Reservations are required for spa treatments and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is not required for transportation to and from this property.

Special Instructions

This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booking half board rates and requiring dinner at the hotel must arrive prior to 7 PM.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property offers train station pickup service from Onuma-Koen station only.
• Additional fees may apply to children for items such as bedding and meals.
• Guests traveling with a service animal must contact the property prior to arrival.

Minimal age

18

Spoken Language

Japanese

English

Chinese (Mandarin)