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06 Jun 2025
Friday
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07 Jun 2025
Saturday
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2 Adults - 0 Child
1 room

Grand Inna Tunjungan
7.4

Good

19 Guest reviews

7.4
Good
19 Verified Reviews
Read all reviews
Cleanliness7.6/10
Service7.8/10
Comfort7.8/10
Condition7.4/10
location9.0/10
Neighborhood8.0/10
Amenities7.0/10

Jl. Gubernur Suryo 1-3, Surabaya, Indonesia. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
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Hotel Description

Located in Surabaya (Embong Kaliasin), Grand Inna Tunjungan is within a 5-minute walk of Tunjungan Plaza and Grahadi. This spa hotel is 0.2 mi (0.3 km) from Joko Dolog Statue and 0.2 mi (0.4 km) from Surabaya Youth Center. Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and minibars. LCD televisions are provided for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 17
Check-out by: 12:00 PM

Important information

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a security system
Minimal age
17
Optional fees
  • Fee for buffet breakfast: approximately IDR 145000 for adults and IDR 72500 for children
  • Airport shuttle fee: IDR 200000 per vehicle (maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 425000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Gift shops or newsstand

Barbecue grill(s)

Breakfast available (surcharge)

Laundry facilities

24-hour front desk

Porter/bellhop

Full-service spa

Meeting rooms

Wedding services

Designated smoking areas

Number of restaurants - 1

Number of meeting rooms - 5

Number of outdoor pools - 1

Number of hot tubs - 1

Bicycle rentals on site

Self parking (surcharge)

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Airport transportation - drop-off (surcharge)

Ballroom

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible lounge

Hotel reviews

7.4
Good19 Verified Reviews
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Cleanliness7.6/10
Service7.8/10
Comfort7.8/10
Condition7.4/10
location9.0/10
Neighborhood8.0/10
Amenities7.0/10
6/10
Fair
Joshua, 28 Jan 2025
expedia-logo-v2.pngTraveller

Was fine for the price, but the room had a mold smell, and the carpet was covered in stains. Was clean though and the bed was clean and super comfortable. Staff were very nice. Area around is okay, mall is nice, but not much around besides that.

8/10
Excellent
Verified traveler, 14 Jun 2017
hotel-logo-v2.pngTraveller

room clean and new. near to the biggest shopping center in Surabaya.

4/10
Poor
Travelbug, 08 Nov 2015
expedia-logo-v2.pngTraveller

Very ordinary hotel but clean and inexpensive

The dining facilities are very poor with any western style food served cold (even things that are supposed to be hot!) Breakfast buffet extremely limited and on one occasion the "mixed fruit" was only watermelon. Staff are pleasant but not at all knowledgeable about tours or anything else one might enquire about. They speak very little English.

8/10
Excellent
Yunarto, 15 Aug 2015
hotel-logo-v2.pngTraveller

Its excellent hotel n i prefer to stay.

i feel really comfort with the neighbourhood, cause the hotel is located near the biggest plaza in the city. It's also nice to stay in the room, like my own room in my house.

8/10
Excellent
Verified traveler, 01 Aug 2019
expedia-logo-v2.pngTraveller

ホテルに着いたのは 0時30分ごろでした。対応はしっかりしていました

8/10
Excellent
GUY, 27 Jun 2017
hotel-logo-v2.pngTraveller

bien pour un hôtel urbain

hôtel bien situé pour le shopping ( jumbangan ) .le hall et le restaurant sont très jolis . la chambre étaient grande .( décoration pas très récente ). la wifi dans cette chambre une catastrophe

8/10
Excellent
Maria, 25 Feb 2017
hotel-logo-v2.pngTraveller

Hotel antigo com bonito Hall de recepção

Tranquila.

8/10
Excellent
Rangga, 20 Aug 2016
hotel-logo-v2.pngTraveller

Hotel Lokasi Strategis Pusat Kota Surabaya

Kesan saya menginap di hotel ini sangat berkesan. Lokasinya dipusat kota surabaya dan dekat dengan Tunjungan Plaza. Stafnya ramah dan sangat membantu keperluan saya selama di hotel. Keren deh servicenya. kamarnya luas dan nyaman. Recommended banget kalau surabaya nginep di Inna Simpang.

8/10
Excellent
Didi, 01 Aug 2016
hotel-logo-v2.pngTraveller

Hotel dengan lokasi strategis di dekat Tunjungan Plaza

8/10
Excellent
Verified traveler, 01 Mar 2016
expedia-logo-v2.pngTraveller

Schoon, centrale ligging

Schoon hotel, centrale ligging, restaurant en bar aanwezig.

8/10
Excellent
Verified traveler, 04 Jan 2016
hotel-logo-v2.pngTraveller

...

Menyenangkan

10/10
Exceptional
Heryawan, 27 Dec 2015
hotel-logo-v2.pngTraveller

Mantap

Lokasi strategis '... ....... .......

8/10
Excellent
Widodo, 22 May 2015
hotel-logo-v2.pngTraveller

honey moon 2

Benar-benar mengesankan...

8/10
Excellent
Verified traveler, 21 Jan 2015
hotel-logo-v2.pngTraveller

很棒的飯店

離市中心很近 出差生活機能很方便 價格比OK

6/10
Fair
Jerome, 04 Nov 2014
hotel-logo-v2.pngTraveller

Une nuit, c'est bien.

Hotel de passage, correct mais sans plus, bine pour une nuit de transit à Surabaya. Accueil impersonnel, chambre datée et salle de bain humide. le petit déjeuner buffet est correct mais sans grande valeur ajoutée. Proche de la gare (avons fait le chemin à pied) mais la ville est un amas d'artères géantes... Attention, peu de choses autour pour dîner : soit des warongs peu engageants, soit un food court dans le mall en face - fermé à 21h00 quand nous sommes arrivés.

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