Grand Hotel and Apartments Townsville
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Removed from My wishlist
Hotel Description
With a stay at Grand Hotel and Apartments Townsville, you'll be centrally located in Townsville, within a 5-minute drive of Magnetic Island Ferry Terminal and Queensland Country Bank Stadium. This luxury hotel is 0.2 mi (0.3 km) from Maritime Museum of Townsville and 0.5 mi (0.8 km) from Perc Tucker Regional Gallery. Make yourself at home in one of the 106 guestrooms featuring iPod docking stations and minibars. Rooms have private furnished balconies. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: AUD 100 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
- One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 8:00 AM - 6:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 18 years old must be accompanied by their parents or guardians.
Minimal age
18
Optional fees
- Secured self parking fee: AUD 15 per night
- Rollaway bed fee: AUD 30.0 per day
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Deposit: AUD 100 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know:
- One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
The front desk is open daily from 8:00 AM - 6:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 18 years old must be accompanied by their parents or guardians.
Minimal age:
18
Optional fees:
- Secured self parking fee: AUD 15 per night
- Rollaway bed fee: AUD 30.0 per day
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
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Hotel Description
With a stay at Grand Hotel and Apartments Townsville, you'll be centrally located in Townsville, within a 5-minute drive of Magnetic Island Ferry Terminal and Queensland Country Bank Stadium. This luxury hotel is 0.2 mi (0.3 km) from Maritime Museum of Townsville and 0.5 mi (0.8 km) from Perc Tucker Regional Gallery. Make yourself at home in one of the 106 guestrooms featuring iPod docking stations and minibars. Rooms have private furnished balconies. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.
Hotel policies
Events/parties not allowed
Property confirms they are implementing enhanced cleaning measures
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
- Masks are compulsory at the property
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: AUD 100 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
- One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 18 years old must be accompanied by their parents or guardians.
Minimal age
Optional fees
- Secured self parking fee: AUD 15 per night
- Rollaway bed fee: AUD 30.0 per day
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
other
Elevator
Concierge services
Laundry facilities
Safe-deposit box at front desk
Free newspapers in lobby
Front desk (limited hours)
Wedding services
Pool umbrellas
Wheelchair accessible parking
Assistive listening devices available
Number of outdoor pools - 1
Parking (limited spaces)
Self parking (surcharge)
Pool sun loungers
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Well-lit path to entrance
Stair-free path to entrance
