GRAND EMPIRE PALACE HOTEL
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Hotel Description
With a stay at GRAND EMPIRE PALACE HOTEL, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This hotel is 0.2 mi (0.3 km) from BG Junction and 1 mi (1.6 km) from Grahadi. Make yourself at home in one of the 186 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area. Event facilities at this hotel consist of a conference center and 25 meeting rooms. Self parking (subject to charges) is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cash deposit: IDR 100000 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.
Special Instructions
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property only accepts cash
- Property Registration Number 83929125
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately IDR 100000 for adults and IDR 100000 for children
- Self parking fee: IDR 10000 per stay
- Rollaway bed fee: IDR 250000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Indonesian
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Cash deposit: IDR 100000 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know:
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.
Special Instructions:
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property only accepts cash
- Property Registration Number 83929125
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately IDR 100000 for adults and IDR 100000 for children
- Self parking fee: IDR 10000 per stay
- Rollaway bed fee: IDR 250000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Indonesian
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Hotel Description
With a stay at GRAND EMPIRE PALACE HOTEL, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This hotel is 0.2 mi (0.3 km) from BG Junction and 1 mi (1.6 km) from Grahadi. Make yourself at home in one of the 186 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area. Event facilities at this hotel consist of a conference center and 25 meeting rooms. Self parking (subject to charges) is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Minimum age for proof of COVID-19 vaccination requirement: 5
COVID-19 vaccine must have been received a minimum number of days before check-in: 2
Cleaning and safety practices
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cash deposit: IDR 100000 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property only accepts cash
- Property Registration Number 83929125
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately IDR 100000 for adults and IDR 100000 for children
- Self parking fee: IDR 10000 per stay
- Rollaway bed fee: IDR 250000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Business facilities
other
Concierge services
Coffee/tea in common areas
Breakfast available (surcharge)
24-hour front desk
Number of restaurants - 1
Number of meeting rooms - 25
Free reception
Conference center
Self parking (surcharge)
Number of coffee shops/cafes - 1
Couples/private dining
Wheelchair accessible – no
