Gen Hakone Gora
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Hotel Description
With a stay at Gen Hakone Gora in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. This upscale guesthouse is 6.2 mi (10 km) from Lake Ashi and 11.8 mi (19 km) from Gotemba Premium Outlets. Treat yourself to a stay in one of the 18 guestrooms, featuring outdoor private spa tubs and LCD televisions. Your bed comes with down comforters and premium bedding. Satellite programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Child's Club Card: JPY 1650 per night, (up to 3 years old)
We have included all charges provided to us by the property.
The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Set meals are served in guestrooms only (no menus or public dining).
- Cashless payment methods are available for all transactions.
Special Instructions
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Meals are not included in the half-board rate for children age 3 and younger.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Spoken Language
Japanese
English
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Child's Club Card: JPY 1650 per night, (up to 3 years old)
We have included all charges provided to us by the property.
The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Set meals are served in guestrooms only (no menus or public dining).
- Cashless payment methods are available for all transactions.
Special Instructions:
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Meals are not included in the half-board rate for children age 3 and younger.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
18
Spoken Language:
Japanese
English
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Hotel Description
With a stay at Gen Hakone Gora in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. This upscale guesthouse is 6.2 mi (10 km) from Lake Ashi and 11.8 mi (19 km) from Gotemba Premium Outlets. Treat yourself to a stay in one of the 18 guestrooms, featuring outdoor private spa tubs and LCD televisions. Your bed comes with down comforters and premium bedding. Satellite programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.
Hotel policies
Unicode Support true
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Child's Club Card: JPY 1650 per night, (up to 3 years old)
We have included all charges provided to us by the property.
The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Set meals are served in guestrooms only (no menus or public dining).
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Spoken Language
Japanese
English
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Spa
Accessible facilities
other
Elevator
Concierge services
Free breakfast
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Wheelchair accessible path of travel
Free self parking
Free valet parking
Uncovered parking
Covered parking
Wheelchair accessible (may have limitations)
Free Japanese breakfast
Hosted evening meal
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Stair-free path to entrance
