With a stay at Futian Shangri-La Shenzhen in Shenzhen (Futian), you'll be within a 15-minute walk of Coco Park and Shenzhen Convention and Exhibition Center. This 5-star hotel is 1.4 mi (2.3 km) from Huaqiangbei and 5.4 mi (8.7 km) from Splendid China Folk Village. Make yourself at home in one of the 528 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• At check-in, guests must provide a negative PCR COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in.

Special Instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately CNY 181 for adults and CNY 181 for children
• Airport shuttle fee: CNY 600 per vehicle (one way)
• Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Malay

English

Dutch