Four Points by Sheraton Suzhou

8.4

Excellent

77 Guest reviews

8.4

Excellent

77 Verified Reviews

Read all reviews

Cleanliness8.8/10

Service8.4/10

Comfort8.6/10

Condition8.8/10

location7.2/10

Neighborhood7.4/10

Amenities8.4/10

Nice place

Pleasant stay.

Pleasant stay.

clothesline is a good, but better on the wall equiped with more hangers for washed clothes.

good parking, quiet, good staff at receiption, walking around is a nice experience.

Room is very clean, breakfast is very good. The location is quiet and very nice. However, it a little bit far away from Suzhou interested points if you take the metro.

My stay was awesome here. This was my first time in China and had no idea what to expect. This hotel was a great stay. Great room, good price, helpful front desk. Only thing I didn't like was this hotel is in an industrial park on the other side of a large bay from Suzhou city. This was fine for me as I was attending a conference in the industrial park, but it was a little out of the way for sightseeing in Suzhou. However, taxis are so cheap that it still was only about $5 US to get to and from the hotel to suzhou city. Overall I HIGHLY recommend this hotel.

Very convenient to subway. Friendly and helpful staff. Have stayed here numerous times and i am never disappointed.

Nice hotel, poor internet service

The hotel is clean but the internet service is really poor. It was hard to get internet service consistently for more than 15 minutes.

excellent hotel. close to subway station. friendly staff. good buffet.

Decent hotel for doing local business

Nice business hotel. 45 min to city center on the metro. Conveniently located next to a metro stop in the industrial park. The bed is quite firm and the breakfast buffet while large has mediocre quality

Business trip in Suzhou

It's in a industrial area of the city. Not much around. The staff is helpful, but the beds are hard. Paid for a non smoking room but the smoke from the room next door comes into my room through the vents.

Nice and clean place to stay

Spacious and clean rooms with nice bathrooms

Wish I could have stayed longer.

I am a business traveler that stays in hotels about 125 nights a year. This property is beautiful, comfortable, and in a great location. The rooms are big, clean, comfortable. One down side: DO NOT ORDER THE PIZZA. It is awful. Unfortunately, I was in the hotel for only about 9 hours. I really wish I could have stayed longer.

Worth it

Nice Hotel

Nice hotel

Lake view room is good, however there are also street view room, not recommend it at all.

Good and nice

Great value

Excellent hotel at a great price. I will definitely stay here next time in Suzhou.

Great Hotel for Business Travel

This hotel is well maintained and the staff is very attentive and responsive to their guest. Plus most of the staff spoke English quite well. The room was very spacious, much larger than other 5 star hotels in Shanghai. Also, the hotel is on the Dushu Lake, with great views, a lake side walking path that is great for an early morning run or walk. This hotel was close to the SPI technology park, which was convenient for my business. The biggest downside is the location to restaurants and night life. The area is still developing so it is missing the evening energy of the night life entertainment.

Comfortable and welcoming

I had a great stay with this hotel. I have no complaints as far as service or amenities go. It was nice and priced appropriately.

Nice place but

Very new and well maintained; however, there is much in the surrounding area. It's difficult to get around.

Liked it

Great Hotel, very clean, very modern, rooms well equipped. Ideally located. Shops across the road for all things 'mini bar' related. Don't use the mini bar. Only disappointing thing was my room card didn't work on FOUR occasions and I had to wait outside my room as Housekeeping wouldn't let me in with their card. Ridiculous! Apart from that, great hotel and would use again

Best in Suzhou

One of the best Sheraton hotels I have ever stayed at. High level of attention to detail and an exceptional staff. Will be back soon!

蘇州月亮灣商務差旅

蘇州月亮灣商務差旅挺不錯的選擇，冬天冷但是室內游泳池水溫是當也相當乾淨。

広々した部屋

ゆったり出来るホテル

It was really good stay...especially I remember a kind satff who helped me to get a taxi when I checked out. My flying time was early morning so I need to get a taxi get to the airport. I don't speak chinese at all so she asked taxi driver about fares and how to get a receipt for me. More than 30mins, She was with me in cold weather and helped me. I really appreciate that. The staff name may be "Mister" as I remember. Anyhow I will stay again when I get to Suzhou and highly recommend this hotel.

Great location right next to the metro. Breakfast is awesome. Room is tidy and comfortable. The staff, especially the ones cleaning up the room, are very nice and hospitable.

The stay was good. The only thing is the food in the restaurant has a lot of room for improvement. Both the quality and the variety.

Gutes Hotel

Neues , ruhiges Hotel Zimmer teilweise mit Blick auf den See. Restaurants in der Umgebung. Frühstück zwar riesige Auswahl aber Qualität sehr verbesserungswürdig....

Very good. Highly recommend this hotel around the industrial park.

飯店員工態度都非常好；從房內往外望，即可看到湖畔景色，雖然不是特別壯闊，但整體的住房感受仍是不錯。這次非常可惜的地方，因為是一個非常匆忙的出差行程，加上又是第一次來到蘇州這一個印象中的古城區，除了沒辦法好好感受飯店的各項設施外，也沒辦法好好的去一些景點遊覽! 下次再有機會來，會好好欣賞蘇州、及飯店設施。

clean and good

good!

非常舒適的住宿環境，周圍環境非常幽靜。

房間隔音稍微差了一點, 附近的商店不是很多

デポジット

元はアメリカ系のホテルにもかかわらず、ＵＳドルで受け付けてくれず、人民元で払った。ＵＳドルでも受け付けて貰いたい。

Very nice lake view

Very good

很一般

床品旧，不舒适，酒店设施陈旧

飯店住宿服務品質

喜來登連鎖店的服務品質 都很穩定

Ok

位置比较偏，并不是很好找。可能有接团体，早餐一团乱

略带小失望的余预订

与好订网在预定时告知的房型不同，交涉了一个多小时后自行垫费加床，等待网站退款中！

Hôtel excentré, isolé mais très bien

L'hôtel est a 20mn en taxi du centre de Suzhou. Personnel parlant anglais (demandez Nick, Jack ou Jim a la conciergerie). Piscine tres peu fréquentée donc agréable. Ménage au strict minimum mais à peu près propre. Chaussons, brosse à dent, mouchoirs fournis. Parapluie, table et fer à repasser en prêt gratuit. Un bon hôtel. J'y reviendrai volontiers

位處偏遠的好酒店

酒店挺新的，只是位在偏偏位處偏遠的工業區，還好對面有一家酒樓和麵館。

床很舒服，但請給我無煙房

房內網路需付費，甚為不便。明明明訂的是無煙房，前台竟回覆因本日人太多，僅提供吸煙房並做無煙處理......希望能夠改進。

Quiet location, great room facility, lack of life!

SPA was closed. No shopping malls or pubs within walking distance. In fact it is so peaceful, you can rest assured the peacefulness is GUARANTEED!

二楼餐飲

我在上次評價后再度入住、再度到二楼Cafe吃自助餐，食物款式和質素都沒有改善，服務和茶餐廳一般，酒店自助餐我都是第一次咖啡是限飲一杯、現場只有放很久沒有氣的氣水，希望我下次入住會有改善，