Four Points by Sheraton Surabaya, Pakuwon Indah, Surabaya, Indonesia
Thu, 04 Apr - Fri, 05 Apr | 0 room

Four Points by Sheraton Surabaya, Pakuwon Indah
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9.4 Exceptional
91 reviews
Free WiFi
Free WiFi
Parking available
Parking available
Airport transfers
Airport transfers
Dining services
Dining services
See all amenities
Pakuwon Mall, Surabaya, Indonesia
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Hotel Description

Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This upscale hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque. Make yourself at home in one of the 310 air-conditioned rooms featuring LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Important information

You need to know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Minimal age

17

Optional fees

  • Fee for buffet breakfast: approximately IDR 288000 for adults and IDR 144000 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 605000.0 per night
  • Laundry fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Indonesian

Read more

Important information

You need to know:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Special Instructions:

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Minimal age:

Optional fees:

  • Fee for buffet breakfast: approximately IDR 288000 for adults and IDR 144000 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 605000.0 per night
  • Laundry fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language:

English

Chinese (Mandarin)

Indonesian

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04 Apr 2024
Thursday
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05 Apr 2024
Friday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This upscale hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque. Make yourself at home in one of the 310 air-conditioned rooms featuring LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

Parking height restrictions apply

Noise-free rooms not guaranteed

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Check-in: From 3:00 PM
Check-out: To 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
17
Optional fees
  • Fee for buffet breakfast: approximately IDR 288000 for adults and IDR 144000 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 605000.0 per night
  • Laundry fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Childcare

Business facilities

Accessible facilities

other

Elevator

ATM/banking

Concierge services

Airport transportation (surcharge)

Breakfast available (surcharge)

Laundry facilities

Children's pool

Safe-deposit box at front desk

24-hour front desk

Designated smoking areas

Pool umbrellas

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

Number of restaurants - 1

Number of outdoor pools - 1

Free self parking

Valet parking (surcharge)

Computer station

Number of bars/lounges - 1

Free pool cabanas

Pool sun loungers

Golf lessons with a pro

Pro shop

Golf caddy

Couples/private dining

Shopping mall on site

Reception hall

Golf cart

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible on-site restaurant

Coworking spaces

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