Excelaris Grand Resort Conventions & Spa

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With a stay at Excelaris Grand Resort Conventions & Spa in Tequesquitengo, you'll be within a 15-minute drive of Jardines de México and Glorieta de las Alas. This spa hotel is 0.6 mi (0.9 km) from Tequesquitengo Lake and 6.6 mi (10.7 km) from Ex Hacienda de Ixtoluca. Make yourself at home in one of the 50 air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Conveniences include phones and safes, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

You need to know

• Contactless check-in and contactless check-out are available.

Special Instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for local cuisine breakfast: approximately MXN 290 per person
• Pet fee: MXN 500 per pet, per night
• Crib (infant bed) fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish