Enigmatic Hotel Experience
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Removed from My wishlist
Hotel Description
With a stay at Enigmatic Hotel Experience, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This spa hotel is 8.6 mi (13.9 km) from La Isla Shopping Mall and 2.3 mi (3.7 km) from Ultramar Ferry Puerto Juárez. Make yourself at home in one of the 13 individually decorated guestrooms. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided daily. Featured amenities include a computer station, a 24-hour front desk, and luggage storage.
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 1000 per stay
- Service fee: USD 2 per person, per night
We have included all charges provided to us by the property.
You need to know
- Pool access available from 9:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Minimal age
18
Optional fees
- Fee for local cuisine breakfast: approximately USD 12.5 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 1000 per stay
- Service fee: USD 2 per person, per night
We have included all charges provided to us by the property.
You need to know:
- Pool access available from 9:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Special Instructions:
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Minimal age:
18
Optional fees:
- Fee for local cuisine breakfast: approximately USD 12.5 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
14 Calle Mero, Cancun, Mexico, United Mexican States. See map
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Hotel Description
With a stay at Enigmatic Hotel Experience, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This spa hotel is 8.6 mi (13.9 km) from La Isla Shopping Mall and 2.3 mi (3.7 km) from Ultramar Ferry Puerto Juárez. Make yourself at home in one of the 13 individually decorated guestrooms. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided daily. Featured amenities include a computer station, a 24-hour front desk, and luggage storage.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 1000 per stay
- Service fee: USD 2 per person, per night
We have included all charges provided to us by the property.
You need to know
- Pool access available from 9:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Minimal age
Optional fees
- Fee for local cuisine breakfast: approximately USD 12.5 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Dining services
Concierge
Spa
Entertainment
Non-smoking
Business facilities
Other
Concierge services
Snorkeling nearby
Barbecue grill(s)
Breakfast available (surcharge)
Garden
24-hour front desk
Full-service spa
Spa treatment room(s)
Number of restaurants - 1
Number of outdoor pools - 1
Bicycle rentals on site
Computer station
Number of bars/lounges - 1
Shared microwave
Shared refrigerator
Water dispenser
Designer stores on site
Outdoor furniture
Wheelchair accessible – no
Coworking spaces
Upper floors accessible by stairs only