El Refugio de la Cuenca

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When you stay at El Refugio de la Cuenca in Puerto Octay, you'll be on a river and 13 minutes by foot from Lake Llanquihue. This apartment is 11.9 mi (19.2 km) from Green Lagoon and 18.2 mi (29.2 km) from Petrohue Falls. Make yourself at home in one of the 4 guestrooms, featuring kitchens with stovetops and microwaves. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include washing machines, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: USD 20 per accommodation, per stay (varies based on length of stay)
• You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation.

Special Instructions

Guests will receive key retrieval information. Guests are recommended to download the property's whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Optional fees

• Pet fee: USD 15 per pet, per stay plus USD 15 one-time cleaning fee
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Spanish