Great place to stay in TJ!

Our stay was absolutely fantastic. After a minor hiccup in which I rented the incorrect “EZ” location, the remainder of our stay was wonderful. First off, all of the staff were very attentive and helpful, especially Daniela. At check in, I explained to her what happened at the other location. She was very accommodating and gave us an upgraded unit, which I really enjoyed. The unit was clean and exactly as pictured. The bathroom was spotless and water pressure in the shower was amazing. The bedroom was large and bed was very comfortable. The facility has a modern, chic, trendy vibe, yet very homey. Security was on point, we felt very safe and our vehicle was parked in a gated parking lot. Overall, I highly recommend staying at EZ Rio. I cannot say enough how wonderful the staff were.

It was great!

This place is my to go stay every time I have to go down to Tijuana. It’s becoming like home . The staff on first shift and night staff are incredible people and the area is safe and have so much options to eat around and commute is super simple thru DiDi. We always will come back in.

Very friendly staff and very clean hotel

Altamente recomendado, cerca de restaurantes, plazas comerciales, tiendas departamentales, bares, etc. cómodo y a excelente precio.

Second time staying here, I love it and makes it even better are the staff. Specially the night shift, it was nice coming in and have a chat with them. Still giving it 5 stars

Close to everything

Great place but don’t get the rooms above the night club.

I really enjoyed my staying. Best price in town with the best location in Tijuana. The only downside, it’s the noise but if you read the whole description that is disclosed by them. It’s on a busy street so you can hear the car’s noise, also one of the business alarms kept activating all night making it difficult to sleep. Now I still give them the 5 stars because you just can’t beat the price believe I took my time to research and I previously stayed at a couple other places and none come even close to this. I already book my second stay here.

Perfect

We allways are very happy on this location

Courteous and attentive staff. Room/floor were dirty, towels and sheets were stained, plates and utensils were dirty, couch and seats should be replaced (worn out and dirty). Comfortable beds and pillows, great and fast hot water in the shower. Great potential if this place is updated/remodeled.

Not worth it

Rooms are really dirty and the front desk was a little bit of loss and not really good customer service overall you get what you paid for there is better hotels that I’ve stayed

In general its a nice place and very quiet you get access to everything you my need.

Not respect privacy staffing get close to the doors to hear any noise and complain

Lo único fue que la TV no estaba programada y no tenían agua para tomar en la habitación.

I loved how everything was, super safe and apartment was beautiful.

Great spot great location

Easy check in nice place felt safe and had parking

What I Liked: Convenient Location: The property was well-situated for my needs, with many amenities within walking distance. Helpful Staff: The property manager and staff were friendly and accommodating, making my stay comfortable. What I Disliked: Apartment Cleanliness: While the common areas were clean, the apartment itself could have been cleaner. There was noticeable dust and unmopped floors, which made it feel less than fresh. Subpar Towels: The bath towels provided were quite worn, leading us to purchase our own. Noise Considerations: The apartment's location, particularly in relation to a nearby nightclub, could significantly impact sleep quality on certain nights. Overall, the property's location and staff were positive aspects of my stay. However, the cleanliness of the apartment and the quality of the towels were disappointing.

Great property and location!

Needs improvement.

Excelente time exceptional staff

Property was very clean and centralized location. Felt safe with having to use room key to gain access to building. Staff was very friendly and helpful.

Hotel situated next to a night club; load music all night long.

Great place to stay! I will definitely stay again

It was clean. Easy access. Will to stay again!😊

We liked that the parking was easy and secure and that you need a key to enter the building. Unfortunately the room left a lot to desire in regards to cleanliness.

Safe

Very friendly staff but some dint speak any English but are willing to use google to translate. I feel safe there and will again in the future

Close to restaurants and bars.

Very nice and great atmosphere. Stay often.

Pretty funny No housekeeping and if you want fresh towels, take the old ones to the laundry to exchange. My wife was getting ready to take a shower. I went to get fresh towels Laundry was closed. Come back in an hour. Wonderful.

It was clean

Clean space, very open and comfortable.

This is our 2nd time staying here and we love it

Aside from the very loud bar music on the street below that goes well into the night (bring ear plugs) this property has everything it promises.

The staff was very friendly. Helpful! And the property was very nice, family oriented perfect for families and friends

Horrible, horrible, horrible!!!! Hotel is located next to a bar . The music and vibrations from the extremely loud music can be heard and felt in the room. Bar closes around 4am . I was awake all night . The worst part is the entire staff is aware of this and continue to rent these rooms that are affected. I’m a regular at this hotel . I always ask for a room away from the bar . They guaranteed me my room on the third floor would not be affected. In the morning, I addressed my experience and the same receptionist told me management forces them to issue these rooms . I will never return . And will share my experience on all social media platforms.

I have come to this property many times and more likely will return. On this trip found some staff apathetic and not so helpful, the apartments plates, cutlery, etc is minimal in urgent need of replenishment of kitchenware

Couldn’t sleep music too loud until early morning and terrible customer service they don’t care about customers very rude

Todo mal

Excelente

Everything was great. The only bad thing was not enough washers and dryers available

Nice big room

paper thin walls, bad parking.

Todo muy bien

We have stayed at this property multiple times, and it is absolutely one of our favorites. The staff is all excellent and accommodating, the property is maintained very well, is clean, and the amenities are plentiful. The area around the location has multiple coffee, shops, restaurants, and other types of shopping available. The immediate area is highly walkable and safe, and everything else is a short drive away.

Not recommend

Nice security & building

Floor was a little dirty & no tv or local channels available had to use my cell phone & mirror cast my Netflix. Other than that all good.

Great times

It was surprisingly perfect great location clean rooms great property

Nice and safe!

No hot water at the time

Good Hotel

Great location,good hotel, next to a clubs loud music at night, bring your ears plugs

Lo único es que no tenian botellas de agua en la habitación. . . No water bottles available for us. . .

Las áreas comunes me gustaron, jugamos pin pon, el cuarto muy cómodo buena cama y almohadas, personal amigable, todo estaba limpio.

Todo muy bien

Todo muy bien

Pet friendly

The hotel is clean and comfortable. Love the location. Pet friendly and very good customer service. Kind of noise during night time but we understand because is located basically downtown.

I like everything is Exelente

Highly recommended. I always stay here. Cars and rooms are safe. You need a card to get in and out

Daniela at the night shift is wonderful. Very helpful.

Front desk was very professional, respectable and very polite i highly reccomend this place!!!

Excelente

I'll be back any time to this place.

The best staff you can ever ask for 🙌🙌🙌

Room is very spacious and clean. Its has a living room, dining table, and small kitchen. Beds and pillows are comfortable. We didn’t have a issue with noise like other comments say, maybe we just went on a day when the bars are closed. The only thing missing is a tv in the bedroom. There is a tv but only in the living room area.

There is a night club next to the place and the music is very high volume, but the place is so pretty and the attention excellent.

The hotel itself was fine, but the neighborhood was very noisy. The loud sounds from nearby buildings kept me up until 1-2am on Thursday to Saturday nights. I left a day early due to the noise. They also charged for cleaning fee, which I found unreasonable. Not recommended for light sleepers.

The apartment was great! It was clean and comfty. Ac worked great and the reception was friendly! The only issue i had was i was located on the 4th floor and l

Great staff

Me presente a las 10 pm del día de mi check in, la puerta de la entrada estaba cerrada, en recepción no se encontraba nadie, toque el timbre en varias ocaciones, llame al número que estaba en la puerta y nunca obtuve respuesta, no pude hacer check in, ni ingresar al hotel. Tuve que buscar otro hotel para quedarme. Exijo que se me haga el rembolso de la noche! No estoy satisfecho con nada!

We really like our stay in this hotel. The front desk attendant was very kind. The hotel accommodation was great and they accept dogs which was great as we were out there to take my dog to her veterinarian. I will definitely stay here again. Thank you .

gracias por todo exelente personal y servicio

Toilet sink was clogged

Easy check in, friendly staff and great looking apartment.

The place are amazing And services too

Me quedé 2 días en vez de los 11 que originalmente me iba a quedar y aún así me quieren cobrar por todos los días que porque al yo dejar equipaje en el cuarto daba entender que había gente aún ahí servicio terrrible no lo recomiendo para nada háganse un favor y no se queden aquí

Todo bien

El lugar es muy bonito y amplio y se ve muy lindo entra mucha luz del patio y la cortina del cuarto no se podia subir, huele un poco feo, la ubicación es exelente llena de restaurantes

We were very disappointed that our room did not have running hot water. But even more disappointed on how this was handled by the staff. No one contacted us back to provide a solution or update after we presented our complaint and the “technician” went to inspect the issue. This was an issue because our check out time was getting close even though they were made aware of the issue way before that. I had to make several calls to the front desk from my partners phone because they did not answer when I called from mine. After they finally did answer I was received with a “there is nothing I cando” kind of attitude from the girl in charged. After pushing back for a resolution I was offered only an additional 30 minutes for check out after and a room that was previously occupied and not cleaned to shower They stated that they did not have any additional clean rooms. Overall a not so pleasant experience. Girl in the front desk “helping” us was rude and staff just seem unprepared for this situation.

It’s very clean

Perfect for family’s

The apartment is very nice, comfortable and convenient close to the Zona Rio and border

Everything was perfect!

Daniela and Patricia (staff members) were the best, love the fact that the rooms are huge and the provide parking space for each room, many restaurants nearby and lots of things to do as well!!!

Great place, nice area, lots option for diner.

It was super clean and the people were friendly.

This is a disgrace yo be listed in expedia. No telephone in room no working television bathroom wash basin clogged all the time. Only 2 towels in a big apartment for 3 people. No coffe maker. Not even instant coffee packets. No cups. Only 2 small glasses and only 2 medium plates. This is the worst apartment i have stayed anywhere in the world. I need a full regund from Expedia

Nice aareabfor dining and walkable distance.

The only bad thing is no TV in the room

Staff is very rude definitely run from this place not worth it at all

The property is 5/5. Gorgeous. Well-equipped. Nice staff. Unfortunately the area around, not so much. There’s a bar across the street which is very loud and went until 6am. So unfortunately we didn’t get any sleep. It’s no fault of the hotel, but unfortunately sorta ruined the experience. 5/5 for hotel, 0/5 for the noise, 4/5 overall.

They forgot to mention to me that there’s no hot water

Disfrute mucho mi estancia, el gimnasio esta muy completo. La zona esta muy bien, hay muchos restaurantes en la zona.

El personal fue muy amable en todo momento, siempre muy atentos. Las amenidades muy padres y limpias. La mesa de billar y de ping pong hacen la estancia mas divertida.

Muy buen lugar, Valeria fue muy amable con nosotros. El lugar de ramen en el edificio esta muy bueno.

Muy buena propiedad, excelente atencion del personal de apoyo. Buenas instalaciones, limpias y seguras.

Everything was great!

Muy agradable . Gran servicio y atención ! La ubicación es muy buena .

This building really has what you need for a Nice Stay. In a safe Nice área of town.

Very nice option

Very nice place and very good customer service