BT Homes - Zama Luxury

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With a stay at BT Homes - Zama Luxury in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 8 minutes from Tulum Mayan Ruins. This apartment is 2.9 mi (4.7 km) from Tulum Beach and 12 mi (19.3 km) from Xel-Há Park. Make yourself at home in one of the 2 individually decorated guestrooms, featuring kitchenettes with refrigerators and ovens. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private patios. Wired and wireless internet access is complimentary, while 50-inch Smart televisions with digital programming provide entertainment. Featured amenities include complimentary wired internet access, express check-out, and multilingual staff. A bus station shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.

You need to know

• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Whatsapp mobile app before check-in. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Airport shuttle fee: MXN 2500 per vehicle (roundtrip, maximum occupancy 6)
• Airport shuttle fee per child: MXN 2500 (roundtrip), (up to 18 years old)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish