Dedeman Palandoken Resort Hotel

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With a stay at Dedeman Palandoken Resort Hotel in Erzurum (Palandöken), you'll be a 1-minute drive from Palandöken Mountain and 9 minutes from Ataturk House Museum. This upscale hotel is 5 mi (8.1 km) from Erzurum Archaeology Museum and 5.1 mi (8.2 km) from Erzurum State Theatre. Stay in one of 187 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Erzurum? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• Hot springs access available from 9:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Minimal age

18

Optional fees

• Airport shuttle fee: TRY 100 per person (roundtrip)
• Airport shuttle fee per child: TRY 80 (roundtrip), (from 6 to 11 years old)
• Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

English

Turkish