Courtyard by Marriott Shanghai Central
9.0

Wonderful

937 Guest reviews

9.0
Wonderful
937 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service8.8/10
Comfort9.0/10
Condition8.8/10
location8.0/10
Neighborhood8.0/10
Value8.6/10
Amenities8.8/10

338 Heng Feng Road, Shanghai, China. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
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Hotel Description

With a stay at Courtyard by Marriott Shanghai Central, you'll be centrally located in Shanghai, a 3-minute walk from Moganshan Road and a 2-minute drive from Shanghai Natural History Museum. This hotel is 2.1 mi (3.3 km) from Nanjing Road Shopping District and 2.2 mi (3.5 km) from Jing'an Temple. Make yourself at home in one of the 451 guestrooms featuring iPod docking stations and minibars (stocked with some free items). 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

Parking height restrictions apply

LGBTQIA+ friendly

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Important information

You need to know
  • Pool access available from 7:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property. Disposable personal items, such as toothbrush, razor, hair brush, are available on request in the lobby.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for self-serve breakfast: approximately CNY 168 per person
  • Self parking fee: CNY 120 per day
  • Rollaway bed fee: CNY 157.41 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Express check-out

Wedding services

Express check-in

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 1

Number of meeting rooms - 5

Number of indoor pools - 1

Conference center

Parking (limited spaces)

Self parking (surcharge)

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

24-hour fitness facilities

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Assistive listening devices in meeting rooms

Wheelchair-accessible van parking

Valet for wheelchair-equipped vehicle

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Visual alarms in hallways

Lifeguard on site

Hotel reviews

9.0
Wonderful937 Verified Reviews
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Cleanliness9.0/10
Service8.8/10
Comfort9.0/10
Condition8.8/10
location8.0/10
Neighborhood8.0/10
Value8.6/10
Amenities8.8/10
10/10
Exceptional
Vincent, 12 May 2025
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Will recommend.

10/10
Exceptional
Roddy, 03 May 2025
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Everything is great.

8/10
Excellent
Lay Hoon, 17 Apr 2025
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Nil

8/10
Excellent
Minghui, 10 Apr 2025
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Convenient location, clean room

8/10
Excellent
AUSTIN, 29 Mar 2025
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Nice location

10/10
Exceptional
Renjun, 27 Mar 2025
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good location

10/10
Exceptional
YEW WAI, 25 Mar 2025
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Nice place and near to metro. Easy to get around to other places of interests.

10/10
Exceptional
Thi quynh nhu, 20 Mar 2025
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The hotel location is very far from Nanjing road, you need to take metro to it but it is nice and warmly hotel for leisure.

10/10
Exceptional
Xiao, 12 Mar 2025
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The staff are welcoming and respectful. Housekeeping is on the top. They showed how hospitality should be in reality.

10/10
Exceptional
QING, 01 Mar 2025
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Great location and great staff

10/10
Exceptional
Kulvinder, 13 Jan 2025
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Very good Marriott hotel

this is nice marriott hotel but clean & modern & keen staff. good size rooms. i may trry the executive floor next time has good gym + pool The only drawback is proximity to subway station is short walk. plenty malls nearby with normal fast foods kfc etc shopping malls are approx /mins walk away good blue frog western style restaurant opposite with good draft beers selection+ happy hours till 8pm. good range of grilled foods/steaks etc & fair prices

10/10
Exceptional
Casper, 05 Jan 2025
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Wonderful

10/10
Exceptional
jingwei, 03 Jan 2025
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Friendly staff

10/10
Exceptional
Wei, 02 Jan 2025
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It’s a wonderful experience. The breakfast is fantastic and impressive. Would stay again and also recommend to friends.

10/10
Exceptional
Lijing, 29 Dec 2024
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Very clean and staff are friendly.

8/10
Excellent
Audrey, 20 Dec 2024
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2nd time starting at the hotel. The standard has dropped

8/10
Excellent
Lijing, 20 Dec 2024
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Only complains was that the internet was a bit slow. Otherwise are very good.

8/10
Excellent
Kim Seng, 11 Dec 2024
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Shanghai stays 2024

Great proximity to metro. Quiet neighbourhood yet not short of restaurants.

10/10
Exceptional
RAUF, 08 Dec 2024
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Very good.

10/10
Exceptional
S, 28 Nov 2024
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Good location and nice room

8/10
Excellent
Chung Chee Raymond, 18 Nov 2024
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Hotel is good, all-round. Air- conditioning has to improve, too hot in-room.

8/10
Excellent
Angel, 18 Nov 2024
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4.5/5 - Very convenient area with train stations nearby. Clean hotel with great staff and I enjoyed the breakfast options.

8/10
Excellent
Shirley, 17 Nov 2024
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Great

8/10
Excellent
Hong, 12 Nov 2024
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Excellent facility and management, but need to deposit for checkout.

6/10
Fair
CHIN NAM, 07 Nov 2024
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I recently stayed at Courtyard and was disappointed by the overall experience, which fell short of typical 4-star expectations. Given the price, I anticipated a higher level of service and amenities. Room Quality: The room was clean but noticeably outdated. While the basics were there, the bed, bathroom, and view were underwhelming, especially for the rate I paid. Service: The staff was polite but not very attentive. Surprisingly, toothbrushes, toothpaste, daily room cleaning, and even fresh towels were only provided upon request. I was told this was to “Go Green and save the earth,” but it felt more like an excuse to cut back on basic services. There was even one day when my room was not properly cleaned—the trash was left untouched, and toilet paper wasn’t replenished. For a 4-star hotel, these basics shouldn’t require daily requests. Overall, I expected more consistency and convenience for the price. I would recommend looking at other hotels in the area for a more complete experience.

4/10
Poor
Colin, 05 Nov 2024
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Shower was gross - room service gross

8/10
Excellent
JEHAD, 21 Oct 2024
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Thank you so much the management of the hotel they sent me cake for my birthday

10/10
Exceptional
Shuang, 15 Oct 2024
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This is the best county yard that I stay.

6/10
Fair
Wing Sze, 14 Oct 2024
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This place is very convenient. It's close to everywhere, but the hotel is old and not very clean. The sofa has stains.

10/10
Exceptional
Hejun, 06 Oct 2024
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挺好的,早餐不错

8/10
Excellent
MARTIN, 11 Aug 2024
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It’s close to the train station and subway with 10 minutes walking distance, and the food and shopping services are near by. The staff were professional and kind. My child had a good time in the swimming pool.

8/10
Excellent
Menghe, 21 Jul 2024
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Comfortable amenities.

8/10
Excellent
Yong Siang, 17 Jul 2024
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Rooms are clean and neat. Convenient to travel by subway and taxis. Not much shopping options around. Can walk 10-15mins to the train station where some restaurants and shops are available with super affordable prices.

8/10
Excellent
Verified traveler, 15 Jul 2024
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Battled a bit with finding the hotel using Maps on iPhone. Walked from Shanghai Station. Not sure that pin location given by the property is 100% accurate. Besides that hotel was great.

8/10
Excellent
SHUNZHEN, 13 Jul 2024
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This is a good hotel. The location is very convenient. But the price is relatively high.

10/10
Exceptional
Daniel, 11 Jul 2024
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Good stay

Nice hotel. Rooms were a good size and comfortable. Shower was great. 4 min walk to the subway and close to Nanjing Road for shopping/sights etc. Would stay again.

10/10
Exceptional
Wei, 09 Jul 2024
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Great location, close to downtown, subway and train station. Friendly staff.

10/10
Exceptional
Stuart, 22 Jun 2024
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My wife and I enjoyed our stay at the hotel. The staff were really great - welcoming and friendly. The hotel was in a great location, safe, near the metro (which is very safe and easy to use), and some excellent restaurants and bakeries. I would definitely recommend the hotel and encourage people to stay there while in Shanghai.

6/10
Fair
Wei, 15 Jun 2024
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Nice area for shopping

6/10
Fair
cheuk shing, 31 May 2024
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Nice hotel but buffet a bit lacking The room was a bit dated and it felt a bit grimey

8/10
Excellent
Yan, 14 May 2024
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nice location, it is walkable to the train station。 there is small grocery store nearby, and coffee shop, bakery store

10/10
Exceptional
Andrew, 10 May 2024
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Excellent hotel, wonderful people

10/10
Exceptional
Yu Ting, 05 May 2024
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I really enjoyed my stay at courtyard by Marriott. The area is very safe and convenient. The staff is also very helpful and welcoming

10/10
Exceptional
Jun, 29 Apr 2024
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The hotel location is great. Room is clean and spacious.

2/10
Poor
gabriel, 26 Apr 2024
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Not clean, dificult talk with staff in english. But not clean, the floor dirty, haïr from Precious people, etc…..

10/10
Exceptional
leo, 24 Apr 2024
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Convenient location

10/10
Exceptional
Yi Xuan, 27 Mar 2024
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Staff were friendly and rooms were spacious

10/10
Exceptional
Nicole, 26 Mar 2024
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Resturant staff is good service and helpful. Counter staff not friendly and not helpful.

10/10
Exceptional
Vinh, 17 Mar 2024
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Like the breakfast

10/10
Exceptional
Tina, 03 Mar 2024
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Great stay, staff were all very friendly and in a convenient location

10/10
Exceptional
Verified traveler, 15 Jan 2024
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The room was very nice, comfortable and space was very adequate. We gave a 4 for service since we didn't

10/10
Exceptional
xin, 03 Jan 2024
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Very frendly stuff

it was a really good experiences. the staff were all very friendly and helpful. the room is big. and location is excellent with short walk to tube station and bus stop.

10/10
Exceptional
Athena, 22 Dec 2023
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Convenient and close to metro station

10/10
Exceptional
Brian, 15 Dec 2023
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Excellent location

8/10
Excellent
Lakmal, 25 Nov 2023
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Receptionists English knowledge was not to the accepted level

10/10
Exceptional
Jie, 16 Oct 2023
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Large & clean room, excellent facility in a convenient neighborhood. Will stay again.

8/10
Excellent
Ah ju, 16 Oct 2023
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The hotel room price very reasonable ,spacious , clean , but design is a bit outdated, and the mattress seems slanted to one side , but overall that was a pleasant stay , will recommend to my friends, the location is situated around commercial office buildings but 5 minutes to subway station

10/10
Exceptional
julia, 09 Oct 2023
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great hotel and great breakfast

we absolutely loved our stay in this hotel . breakfast was the best we’ve ever had and we travel a lot . thank you for great experience

10/10
Exceptional
Edward, 28 Aug 2023
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Good

10/10
Exceptional
Stephen, 27 Aug 2023
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Very comfortable and close to some good bar and dining options for westerners.

10/10
Exceptional
On-Lai, 27 Jul 2023
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Good location, walking distance to Metro and Train station. Will stay again

10/10
Exceptional
Barney, 25 Jul 2023
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Very nice and great breakfast

Very nice stay for decent value. Big comfortable room, helpful staff and great breakfast buffet. Would stay again.

8/10
Excellent
May Lin, 17 Jul 2023
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All good

8/10
Excellent
Nazneen, 08 Jul 2023
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Had to wait a long time for room service each time

10/10
Exceptional
Michael, 07 Jun 2023
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This hotel provides good and friendly services at a reasonable price. The breakfast buffet at the hotel has a wide selection of Chinese food items,.

10/10
Exceptional
Verified traveler, 12 May 2023
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Great stay!

Convenient location, friendly staff, clean and cozy room.

6/10
Fair
David, 29 Apr 2023
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Hotel could use a remodel ! My room was a bit dated ! Western TV options just about non existent in China today especially any Us or Europe based news ! Breakfast buffet was a bit pricey for my taste ! Leery center nail is near by with loads of shopping and nice restaurants !

10/10
Exceptional
ALON, 04 Feb 2023
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Excellent. Front lobby manager ecellent

10/10
Exceptional
Davina, 17 Jan 2022
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I always stay at the Courtyard Central whenever I'm in Shanghai. The staff is so nice. Shirley was awesome when checking us in. She made sure we had everything we needed and offered suggestions for our check-in. Thanks Shirley!

10/10
Exceptional
Hua, 18 May 2021
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Very nice hotel at the heart of Shanghai

Good for the value, comfortable and very convenient location

8/10
Excellent
FLAVIO, 29 Apr 2021
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Well located good service cleaning MUST be improve

This hotel is well located near lines 1, 12 and 13. We could easily move from one place to another. Staff is also good and helpful. Only down and sad thing is the condom wrap found under our beds, totally disgusting!

8/10
Excellent
Jefferson, 06 Jan 2021
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Excellent

Very clean well appointed rooms, nice amenities and courteous staff.

10/10
Exceptional
Verified traveler, 28 Sep 2020
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Very clean, good service, room renovated recently.

10/10
Exceptional
Verified traveler, 12 Jan 2020
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I got the “city view”: one of the most charming views from a hotel window I’ve had in years, admittedly not of the Bund (!) but a delightful sparkling avenue on a more human scale, still lit up for Christmas (no one told the Chinese how quickly that stuff comes down after Dec 25). In a pedestrian friendly area, easy access to Shanghai metro as well as a smaller railway station with some intercity service (not to be confused with Hongqiao which is the gigantic, long-distance hub), plus a good selection of Western-friendly quick eats and cafes right within sight, plus the hotel bar has an adequate menu that’s not requiring the big splurge like a fancy restaurant or an all you can eat buffet. Hotel staff were pleasant and spoke English well. This was by far my favorite hotel in my 3 weeks in China. I was only here for one night but I was a little sad to leave. Room service “Asian breakfast” (ordered for 1) had enough for 3 people, kind of ridiculous but clearly the hotel wanted to be certain no one could complain about going hungry!

8/10
Excellent
Miranda, 05 Jan 2020
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stay

Great stay away from hustle and bustle. Super smooth sheets!! Helpful staff with good English Super clean rooms, amazing fresh smell in the air. When asked to turn up heat was instantly sorted. Brought extra blankets and heater. Tea in reception although we didn’t make use of it.

10/10
Exceptional
Verified traveler, 29 Nov 2019
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The room was out of electricity on our last night stay there, bit disappointed, otherwise besides this not quite convenient location, everything else was fine.

10/10
Exceptional
Verified traveler, 13 Nov 2019
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Extremely comfortable bedrooms, excellent location in a cosmopolitan area, very good breakfast catering to many nationalities.

10/10
Exceptional
Verified traveler, 07 Nov 2019
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Very close to the Metro station. Very quite neighborhood. Very helpful staff. Excellent breakfast.

10/10
Exceptional
Christina, 23 Oct 2019
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Excellent Service

Staffs are courteous and helpful, speak English very well, had no problems to communicate. Room is clean, roomy and comfortable, definitely will come back to this hotel in the future if we visit Shanghai.

10/10
Exceptional
Verified traveler, 01 Oct 2019
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Staff were intent on providing good service. Checkin and check out was quick. Breakfast had a lot of choices.

10/10
Exceptional
Verified traveler, 27 Sep 2019
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Is near to hanzhong Road metro Station which make going around easy. Overall staff response to my feedback quickly when the hair dryer is not working they replace it immediately.

8/10
Excellent
Verified traveler, 22 Sep 2019
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Good position friendly staff helpful and alert to our language issues !

10/10
Exceptional
Verified traveler, 18 Sep 2019
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Very convenient location. Short walking distance to the metro station. Helpful staff and clean room.

10/10
Exceptional
Verified traveler, 14 Sep 2019
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Excellent hotel with extremely friendly staff, especially the gym, maids and door personnel. Bar was a little over priced but that’s being picky

10/10
Exceptional
Verified traveler, 30 Aug 2019
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Right in the downtown area, Maas Zhao , the assistant chief Concierge was very helpful. Helped us to find Carrefour, wrote down the Directions n the how to take the subway there.

6/10
Fair
dorsa, 20 Aug 2019
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break fast was not food

10/10
Exceptional
Doreen, 18 Aug 2019
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Great service and spacious room

Outstanding service from the front desk staff. Courteous, professional and attentive throughout my stay. Rooms were clean and spacious. Breakfast quality and selection should be improved though..

10/10
Exceptional
KarenChen, 18 Aug 2019
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Super friendly stuff; clean room; large varieties of breakfast; convenient location close to subway. Overall very pleasing experience when I visited in July with two kids. Will come back again next time we visit Shanghai.

8/10
Excellent
Ian, 02 Aug 2019
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Clean , pleasant, good location , good service

10/10
Exceptional
RayLo, 19 Jul 2019
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Nice and clean. Very convenient for getting to restaurant and bar. Provide Gym for workout

10/10
Exceptional
Peamlap, 06 Jul 2019
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Great hotel in Shanghai​

Great hotel to stay. Convenience​ location close to Shanghai ​railway station by 10mins walk. Good breakfast. Friendly staffs.

10/10
Exceptional
Verified traveler, 25 Jun 2019
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Location. Airconditioner. Cleanliness and no smoke.

10/10
Exceptional
Karena, 17 Jun 2019
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Clean and spacious room and staff upgraded us to a bigger room seeing that we have requested for double beds for small children.

10/10
Exceptional
Sophie, 18 May 2019
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Our room was spacious, clean and very comfy! The location is also very convenient.

10/10
Exceptional
Chang, 06 May 2019
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Very nice hotel at the good location. The staff was also very friendly and helpful. Highly recommended

10/10
Exceptional
Mauricio, 05 May 2019
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Nice

Very nice and delicious food

10/10
Exceptional
Verified traveler, 22 Apr 2019
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The staff at this hotel was very accommodating. The location was excellent.

10/10
Exceptional
Verified traveler, 20 Apr 2019
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good location , supermarkets and mall nearby hotel Clean and large room

10/10
Exceptional
Verified traveler, 16 Apr 2019
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Clean hotel in a good location

It was soooooo gooood!! Clean hotel with good location and food. The room size, amenities, everything was just great! I was there for holidays and this hotel did a good job to make my holidays great!

10/10
Exceptional
Lynn, 16 Apr 2019
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Get location to the train station and subway and some great restaurants just outside the door!

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