Condominium Excel Hakuba

7.0

Good

33 Guest reviews

7.0

Good

33 Verified Reviews

Read all reviews

Cleanliness6.8/10

Service6.2/10

Comfort7.6/10

Condition6.4/10

location8.0/10

Neighborhood7.0/10

Amenities5.0/10

It was a dirty horrible dump with stained blankets no shuttle bus broken dryer and 5 broken vending machines.Would highly recommend to stay away. Checked in for 10 days only given 1 towel per guest for that time

Good location for Happo One and Hakuba 47

Good location for Hakuba ski resorts. shuttle bus stops outside. The complex is very tired and run down, however the rooms/studios are great. The kitchen is small and has gas hob and small grill & microwave. Heating worked well. Checkin was easy, they will leave details of you room in a message for you if you arrive when they are not there. Plenty of parking available.

Ok hotel, has everything you need. Ideally need a hire car to stay here long term as not many shops or restaurants close by. Not bad location though if keen on doing Goyru and 47 slopes.

Big and clean room, far from restaurants.

Hakuba White Mountain is supposedly near the ski resort, but even a short 10 minute walk is hard with all that snow. Don't attempt it if you're not used to winter season. Room is clean and big, although the heater did nothing to heat the room. It works, but when I asked the staff why it wasn't able to heat the room, all they could say was that was the maximum output.

Good but you need a car

Lovely but you spend an average of 2000Y per trip to move around.. nothing is around so you need a car... if you got one you're good... the room is spacious

Great value and location

These apartments were actually not what we expected as we booked on short notice but it ended up being better than we had hoped for. Nice clean quiet place with free shuttles running. The owners picked us up from the train station and dropped us back. Fully equipped with cooking facilities but we didn't need them. We ended up going to West Coast Cafe 200m down the road every night for Tea. The owner Mike was great. The apartments were close to Hakabu 47 and Goryu. Myself and my two young kids were more than happy. It is a bit old but still in good condition and everything worked for us and reasonably priced.

Nice room

Room was a nice surprise. Spacious, with separate bedroom and living room. Heaters worked well.

Great Location, ok rooms.

My girlfriend and I spent one night at the hotel for our weekend snowboarding trip. The location was close to many snowboarding locations in Hakuba. The room was big. However, the building was a little old and in need of renovation. The full sized kitchen is ideal for long stays or for people who want to cook in the room instead of finding a restaurant. The room was a little cold and the 2 heaters were not powerful enough to make the whole room warm. Overall it was an affordable and ok stay.

Great hotel close to lifts

This was a very nice hotel close to the ski lifts. We had a family room that was very large. It included a kitchenette, but unfortunately the gas was not turned on yet, so we could not cook. The refrigerator and microwave worked fine for us though. It was a little cold in the room even with all of the heaters running. Overall, it was well worth the price we paid.

Nice hotel bad location

The hotel rooms are nice. If you don't have a car it isn't in a good location as its over a mile from the train station and few restaraunt choices nearby. Cabs are hard to come by as well so we walked through the snow a lot. Bring towels as the ones provided are more like hand towels. The hotel staff doesn't man the desk all the time so make sure to call ahead and tell them when you'll arrive. They can pick you up from the train station though. Overall it's a nice place but just be aware of the limitations.

Quiet and cheap, but far from everything.

Hakuba White Mountain is off the beaten path and roughly a mile to the train/bus station. It is cheap, but transportation to do anything is expensive which offsets the savings. Pros: relatively cheap, quiet, and safe area. Walking distance to two restaurants, Lawson, and 7-11. Free shuttle to Hakuba 47. Cons: difficult to get to, expensive to go anywhere ($20 cab to Happo-One). Very difficult to get a cab to come pick you up (no one knows where the hotel is, and many cabbies don't speak English). Limited restaurants and nightlife nearby. No staff at the front desk so you are on your own. Getting the shuttle to take you to the train/bus station requires a local cell phone (no landline available), and they have limited availability for the hotel bus. We had to walk a mile each way to the train/bus stop on Sunday in order to go do sight seeing because the hotel bus was not available. Overall this hotel is good if you plan to cook in your room (stovetop provided), don't want nightlife and only plan to ski at Hakuba 47. If you want to ski at Happo-One (much bigger, and has nightlife and restaurants), then spend the extra money and stay on the slopes or walking distance to Happo-one. It will end up being the same price or cheaper because you won't have to pay $20 each way to get to Happo-One and you can walk to restaurants or shops. We enjoyed our stay here, but would choose to stay at Happo-One if we did it again.

Good place, they took us and picked us up in a private van to ski, the rooms are great for the cost and only 8mins away from the mountain. The check in was great they had the room already set up with the heat in. Only down side is no room service, so no need towels or sheets if you stay for more than one night but I'm sure they would accommodate you if you asked.

Not worth it - stay elsewhere

Staff non existent, bed collapsed when sat on, chairs broken, stove broken, no towels, not enough crockery and cutlery, no extra bedding (ie pillows), stained blankets. Located far from most things needed, such as supermarkets, so you need a car, or take a taxi.

Decent for the price.

You get what you pay for, but very close to Hakuba 47, which is where we wanted to ski. Old, but very friendly staff.

スキー場のアクセスが良い

家族でスキー旅行の為に滞在。白馬五竜、Hakuba47、八方尾根、栂池へ短時間で行かれるし、近くにスーパーも有るので便利でした。 建物は古く、防音材が入っていないのか、上階の足音や排水管の音が煩い事と、台所の棚が壊れている事を除けば、居心地の良いお部屋でした。 あと、部屋にカメムシのような虫が6匹くらいいた夜があり、よく見ると部屋の天井に蜘蛛の巣が有ったり、カーペットにシミが付いたままだったので、清潔度は2にしました。 マイナス点は色々有りますが、もし白馬へ行く時は、またこちらへ泊まるかも。

ワンルームマンションそのものです。施設に洗濯機があるらしいのですがよく分からず。炊事に必要な道具は一式揃っています。ガスコンロもあり。

快適でした

全体が古い感じの建物なので、かなり清潔と言った施設ではありませんが、普通の民宿や安いホテルと同じような感じの施設です。広さや備え付けの家財などは申し分無く、近くに買い物できる店舗も多数あり、家族で11日間滞在しましたが快適に過ごす事ができました。 機会があれば、また利用しようと思います。

コスパ抜群!

大満足です！家族6人数で利用しました。コスパ最高です。管理人の方は、ご年配の男性。とても親切でした。 　ただ、ホテルの評価は分かれるとおもいます。施設は、とても古いです。うちのちびっ子たちは、お化けホテルだ！とはしゃいでました笑。畳に穴があったり、窓のカギがこわれてたり。それも含めて、楽しめる方に、おすすめですね。 ちなみに、暖房はかなり効いてます。暖かったです！来年も利用します！！

グループ利用

年末に友人家族と利用しました。 白馬のスキー場に行くには便利な立地で、スーパーなども近く部屋で調理する道具も揃っていて、とても快適に過ごすことができました。 従業員の方も気持ちの良い対応でまた機会があれば利用したいと思います。

外觀美、裡面稍嫌簡陋，需要飯店服務的話，他們需要花20分鐘才能到達

滑完雪後，附近沒什麼餐廳，有可以煮飯的廚房，是很不錯的選擇