City Hotel Tien Shan

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With a stay at City Hotel Tien Shan in Almaty (Medeu District), you'll be within a 10-minute walk of Nedelka Park and Almaty Opera House. This hotel is 0.5 mi (0.7 km) from Geology Museum and 0.7 mi (1 km) from 28 Panfilov Heroes Memorial Park. Make yourself at home in one of the 31 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs feature hair dryers and bathrobes. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has facilities measuring 301 square feet (28 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• Cash deposit: KZT 5000 per stay

We have included all charges provided to us by the property.

You need to know

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

21

Optional fees

• Fee for cooked-to-order breakfast: approximately KZT 2000 per person
• Airport shuttle fee: KZT 4800 per vehicle (one-way)
• Rollaway bed fee: KZT 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

English