With a stay at Castel Hörtenberg, you'll be centrally located in Bolzano, within a 10-minute drive of Dolomites and Ortler Ski Arena. This 5-star hotel is 14.3 mi (23.1 km) from Lake Caldaro and 14.5 mi (23.3 km) from Seis-Seiser Alm Gondola. Make yourself at home in one of the 24 air-conditioned rooms featuring LED televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and slippers. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 7:30 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place and guests are provided with hand sanitizer.
• This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
• Tax ID - 03021560218
• Safety features at this property include a fire extinguisher and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Uncovered self parking fee: EUR 10 per night (in/out privileges)
• Pet fee: EUR 35 per pet, per day
• Service animals are exempt from fees
• Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Swedish

English

Italian

French

Spanish