Casa Lum
Removed from My wishlist
Removed from My wishlist
Hotel Description
A stay at Casa Lum places you in the heart of San Cristóbal de las Casas, within a 5-minute walk of San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo. This family-friendly hotel is 0.9 mi (1.4 km) from Arches of Carmen and 0.9 mi (1.4 km) from Ex-Convent of Santo Domingo. Treat yourself to a stay in one of the 8 guestrooms, featuring heated floors and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and in-room child care (surcharge), as well as phones with free local calls. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 80–200 for adults, and MXN 80–200 for children
- Airport shuttle fee: MXN 1800 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately MXN 80–200 for adults, and MXN 80–200 for children
- Airport shuttle fee: MXN 1800 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
A stay at Casa Lum places you in the heart of San Cristóbal de las Casas, within a 5-minute walk of San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo. This family-friendly hotel is 0.9 mi (1.4 km) from Arches of Carmen and 0.9 mi (1.4 km) from Ex-Convent of Santo Domingo. Treat yourself to a stay in one of the 8 guestrooms, featuring heated floors and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and in-room child care (surcharge), as well as phones with free local calls. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 80–200 for adults, and MXN 80–200 for children
- Airport shuttle fee: MXN 1800 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Transportation services
Accessible facilities
other
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Porter/bellhop
Designated smoking areas
Airport transportation
Area shuttle (surcharge)
Number of restaurants - 1
Number of meeting rooms - 1
Parking (limited spaces)
Bicycle rentals on site
Free self parking
Rooftop terrace
Number of bars/lounges - 1
Free parking nearby
Terrace
Babysitting or childcare (surcharge)
Couples/private dining
Designer stores on site
Proposal/romance packages available
Distance from property (ft) - 984
Distance from property (meters) - 300
Off-street parking
Wheelchair accessible (may have limitations)
