Casa Cielo Cancun
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Hotel Description
With a stay at Casa Cielo Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Plaza 28. This guesthouse is 8.3 mi (13.3 km) from La Isla Shopping Mall and 3.1 mi (4.9 km) from Ultramar Ferry Puerto Juárez. Treat yourself to a stay in one of the 8 individually decorated guestrooms, featuring private pools and flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include refrigerators and microwaves, and housekeeping is provided weekly. Featured amenities include luggage storage, laundry facilities, and microwave in a common area. A roundtrip airport shuttle is provided for a surcharge (available on request).
Important information
You need to know
- Pool access available from 7:00 AM to 11:00 PM.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in is available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Optional fees
- Airport shuttle fee: USD 32 per room (one-way)
- Airport shuttle fee per child: USD 32 (one-way)
- Late check-out fee: USD 15
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Pool access available from 7:00 AM to 11:00 PM.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in is available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age:
18
Optional fees:
- Airport shuttle fee: USD 32 per room (one-way)
- Airport shuttle fee per child: USD 32 (one-way)
- Late check-out fee: USD 15
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Casa Cielo Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Plaza 28. This guesthouse is 8.3 mi (13.3 km) from La Isla Shopping Mall and 3.1 mi (4.9 km) from Ultramar Ferry Puerto Juárez. Treat yourself to a stay in one of the 8 individually decorated guestrooms, featuring private pools and flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include refrigerators and microwaves, and housekeeping is provided weekly. Featured amenities include luggage storage, laundry facilities, and microwave in a common area. A roundtrip airport shuttle is provided for a surcharge (available on request).
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Cash deposit required
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Electrostatic spray is used for disinfection
- Masks are compulsory at the property
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Pool access available from 7:00 AM to 11:00 PM.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Optional fees
- Airport shuttle fee: USD 32 per room (one-way)
- Airport shuttle fee per child: USD 32 (one-way)
- Late check-out fee: USD 15
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Transportation services
other
Airport transportation (surcharge)
Laundry facilities
Garden
Number of outdoor pools - 1
Beach shuttle (surcharge)
Free parking nearby
Terrace
Shared microwave
Shared refrigerator
Street parking
Distance from property (km) - 0
Wheelchair accessible – no
Coworking spaces
