Wonderful
24 Guest reviews
Circuito Santa Fe No. 62, Xochitepec, Mexico, United Mexican States. See map
With a stay at Casa Chu in Xochitepec, you'll be 2.6 mi (4.1 km) from WTC-Morelos Convention Center and 10 mi (16.1 km) from Archaeological Monuments Zone of Xochicalco. This golf hotel is 10.7 mi (17.3 km) from Ex Hacienda de Temixco Parque Acuatico and 10.8 mi (17.4 km) from Tequesquitengo Lake. Make yourself at home in one of the 7 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
No elevators
Children not allowed
Minimum guest age is 12
Caters to adults only
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
English
Spanish
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas
Business facilities
Concierge services
Barbecue grill(s)
Hiking/biking trails nearby
Arcade/game room
Garden
Free breakfast
Safe-deposit box at front desk
Spa services on site
Picnic area
Front desk (limited hours)
Express check-out
Meeting rooms
Express check-in
Designated smoking areas
Pool umbrellas
Billiards or pool table
Number of restaurants - 1
Number of meeting rooms - 1
Number of outdoor pools - 1
Free self parking
Free parking nearby
Terrace
24-hour pool access
Mosquito nets
Clubhouse
Proposal/romance packages available
Street parking
Wheelchair accessible – no
Coworking spaces
Well-lit path to entrance
Prepare not to be impressed
Resort style hotel. We stayed during the week and we were the only ones on the property. An absolute ghosttown no reception, pool and hot tube were not on, no restaurant until Thursday - Sunday. The beds were rock solid very uncomfortable to sleep on. The shower seems to be jet powered and water sprayed very hard it hurt. In addition, we had a huge roach in our bathroom. The resort did come alive when more people checked in on Friday. We were excited to try this resort and the in suite hot tube that the room had but it was not functioning. When we checked out we just left the keys on the reception desk. We were not impressed with this resort.
M
Alimentos muy bien preparados y el personal muy atento
Excelente servicio, inclusive antes de mi llegada. El hotel está súper bonito y súper cómodo todo. Tal vez mi única sugerencia es añadir más luz al cuarto pero lo demás excelente
Como en casa
Excelente sitio pero...
Es un sitio increíblemente bonito, muy bueno para descasar, atención del personal es excepcionalmente fantástico pero tiene un defecto, no puedes pagar con tarjeta de crédito/débito, la estancia debe ser pagada por transferencia electrónica o efectivo al igual que tus consumos de alimentos y servicios dentro del hotel, no tienen cobro con tarjetas.
Todo muy bien excelente atención personalizada , todo muy privado agradecido por su atención mis respetos 👏👏
Grandioso
Excelente lugar para pasar unos momentos increíbles en pareja. Ampliamente recomendable
Todo bien, desafortunadamente en la mañana la luz del sol el cuarto daba directamente a todas las ventanas.
Excelente opcion
Hermoso
La pasamos super lindo es un lugar hermoso, todos muy serviciales nos encanto
hermoso lugar, el menu de comida muy escaso
El lugar está espectacular, la atención excelente, un lugar muy tranquilo, y la comida muy rica.
Maravilloso! Como en casa!
Nuestra estancia fue llegar a Casa Chu de manera accidental, pero nos llevamos una grata sorpresa, nos encantó todo, nos hicieron sentir como en casa! Los únicos 2 detalles es que falta calefacción en el jacuzzi que tienen al aire libre y la opción de que si recibieran mascotas, de ahí en fuera sin duda regresaremos. Habitaciones preciosas y la ubicación excelente para descansar.
Casa Chu | Hotel in Xochitepec | Travala.com
I like that is a very unique setup. Almost like your own weekend home in the area. Each room is isolated and private while still within a gated area. Staff is amazing and committed to service. I did not like that rooms are not maintained properly. Seems to me a senior management savings policy issue... My shower drain was not draining properly so water started to run into the bedroom area. Not fun to have to take short showers if you want to avoid drying the floor... The safe had no battery so, useless. The toilet had issues so there was no running water at the beginning and running non-stop during the night making noises. Too late to complaint for all these since I got to my room at 2:00am. The restaurant team was amazing and the food great but they were not ready for me and my guests when they arrived as they were expecting people to wake up later on new year's day. The property has a lot of potential and I think they have the right customer facing team but no management behind and seems to me that there is a full lack of professional support.... my opinion