Brookside Falls

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With a stay at Brookside Falls in Nanaimo, you'll be in the business district, within a 5-minute drive of Departure Bay Ferry Terminal and Nanaimo Regional General Hospital. This guesthouse is 11 mi (17.7 km) from Duke Point Ferry Terminal and 0.9 mi (1.4 km) from Newcastle Island Marine Provincial Park. Treat yourself to a stay in one of the 2 individually decorated guestrooms, featuring outdoor private hot tubs and LED televisions. Your pillowtop bed comes with premium bedding. Kitchens are outfitted with ovens, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Featured amenities include a 24-hour business center, limo/town car service, and luggage storage. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CAD 150 at check-out. If driving, please contact this property in advance for more information (e.g., directions). Please be aware that 1 cat and 1 dog reside at this property. Quiet hours are enforced at the property from 11:00 PM to 9:00 AM.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property only accepts cash
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

21

Optional fees

• Pet deposit: CAD 100 per stay
• Pet fee: CAD 20 per pet, per night (maximum CAD 250 per stay) plus CAD 50 one-time cleaning fee
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: CAD 45.0 per night
• Firewood fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English