Black Swan Lakeside Boutique Hotel

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With a stay at Black Swan Lakeside Boutique Hotel in Rotorua (Kawaha Point), you'll be a 3-minute drive from Skyline Rotorua and 7 minutes from Polynesian Spa. This beach lodge is 0.1 mi (0.1 km) from Lake Rotorua and 1.4 mi (2.3 km) from Volcanic Hills Winery. Treat yourself to a stay in one of the 9 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include express check-out, multilingual staff, and luggage storage. Planning an event in Rotorua? This lodge has facilities measuring 215 square feet (20 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is recommended for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property uses eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Airport shuttle fee: NZD 100 per vehicle (one-way)
• Rollaway bed fee: NZD 80.0 per night
• Credit card charges are subject to a surcharge of NZD 2.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)