Be ONE - Ricci Collection
9.0

Wonderful

92 Guest reviews

9.0
Wonderful
92 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.4/10
Comfort9.0/10
Condition9.0/10
location10/10
Neighborhood9.6/10
Amenities10/10

Via dei Brunelleschi, 1, Florence, Italy. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
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Hotel Description

Be ONE - Ricci Collection is in the heart of Florence, within a 5-minute walk of Via de' Tornabuoni and Cathedral of Santa Maria del Fiore. This spa guesthouse is 0.2 mi (0.3 km) from Piazza della Signoria and 0.2 mi (0.4 km) from Piazza di Santa Maria Novella. Make yourself at home in one of the 8 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and bidets. Conveniences include safes and desks, as well as phones with free international calls. Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel policies

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: 8:00 PM
Minimum check-in age: 18
Check-out by: 10:30 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

You need to know
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 9 AM - 8 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. The spa is located at a nearby partner property, 328 yards (300 meters) away.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 70 per vehicle
  • Valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Portuguese

English

Italian

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Entertainment

Smoking areas

Childcare

Transportation services

Other

Elevator

Concierge services

Airport transportation (surcharge)

Breakfast available (surcharge)

Laundry facilities

Library

Safe-deposit box at front desk

Spa services on site

Front desk (limited hours)

Express check-out

Full-service spa

Spa treatment room(s)

Designated smoking areas

Area shuttle (surcharge)

Turkish bath/Hammam

Valet parking (surcharge)

Number of bars/lounges - 1

Airport transportation - pickup (surcharge)

Terrace

Babysitting or childcare (surcharge)

Private picnics

Art gallery on site

Proposal/romance packages available

Wheelchair accessible – no

Bicycle tour information

Hotel reviews

9.0
Wonderful92 Verified Reviews
warning-sign.svg
Cleanliness9.4/10
Service9.4/10
Comfort9.0/10
Condition9.0/10
location10/10
Neighborhood9.6/10
Amenities10/10
10/10
Exceptional
M, 12 Sep 2019
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It's at the heart of the city with clean rooms and facilities. The only thing that bothered me were the loud music from the Hardrock cafe during the early evening time. Other than that the hotel was amazing.

2/10
Poor
Margo, 07 Sep 2019
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You Don’t Always Get What You Pay For

This hotel is RAGEDY. We had no hot water for two days. My father has mobility issues and the design of the shower made it impossible to shower during our stay. The photos online don’t come close to what you’re really getting. The only good thing about this hotel is the location. For $250 a night there are far better options elsewhere. Buyer Beware

8/10
Excellent
Verified traveler, 25 Jul 2019
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Thankyou for everything

Apart from the first 10 steps , this boutique hotel was right at the city center the plaza With the restaurants and meeey go around, famous brands all around too , next to Hard Rock Cafe aaa easy to find and just around 8€ by taxi to station , the staff were super polite and helpful , both the lady and the gentlemen working in the office !! Was really nice area too with the chocolate ctossiant and coffee in the morning !! Room linen were clean the bathroom shower gel was a bit too strong of an aroma for us , but it was a clean bathroom so that’s the most important . Thankyou for everything .

10/10
Exceptional
Sonya, 23 Jul 2019
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Fantastic location, great stay.

Fantastic place to stay, location is fantastic and within walking distance to everything. Lots of eateries very close by, very comfortable bed, shower pressure great. Staff are extremely friendly and welcoming will do anything to assist.

10/10
Exceptional
David, 19 Jul 2019
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Great hotel!

The Be-One was a fabulous quaint little hotel. Its appears to have been recently upgraded/ renovated and the rooms were comfortable and spacious. My family and I were upgraded to the penthouse which encompassed the entire floor which was great. The hotel dosen't have a restaurant on site, however it is situated on a small square with a great cafe across the street for breakfast an coffee. Its locaed adjacent to the Hard Rock Cafe, that had a good bar and live music, and there was a nice restaurant with a string quartet in the plaza across the way for a quieter option for a late night dinner and entertainment. Great location in the center of town, and Laura (concierge/receptionist) was super nice and helpful with her dinner recommendations and help with reservations. Only negative is that you need to climb a small flight of stairs in order to access the hotel elevator. Great property and would stay there again!

10/10
Exceptional
Rachel, 16 Jul 2019
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Lovely, Quiet Hotel in the Heart of Florence

This hotel was one of my favorites that I stayed at during our 2 week trip through Italy. Wonderful service, lovely & simple breakfast (croissants and espresso), and great room. Good A/C, quiet room, and very conveniently located. Would stay here again in a heartbeat. Ps. If you can't do stairs, this place is not for you--you have to clime 10-15 stairs to the first floor to access the elevator.

2/10
Poor
Christopher, 27 May 2019
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Noise pollution.

The hotel sits on top of the Hard Rock Cafe. Bring you ear plugs if you want sleep before 11 PM, and make sure you are sensitive to wall and floor vibrations that can be detected on the Richter scale. Otherwise, it is nice boutique hotel which captures the charm of Italy and is close enough to all major plazas so that you can walk and enjoy the sites.

10/10
Exceptional
Verified traveler, 19 May 2019
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Location was outstanding. The staff was the most cheerful and helpful we dealt with in all of Italy. Can’t recommend them enough!

10/10
Exceptional
Murat, 10 Jan 2019
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Costs value for money

Perfect location and great staff

10/10
Exceptional
Teresa, 28 Oct 2018
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Lovely hotel, right in the centre. Staff were helpful and friendly. Excellent breakfast.

10/10
Exceptional
Andrew, 25 May 2018
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Great stay.

Awesome hotel. Staff very accommodating and breakfasts was excellent.

10/10
Exceptional
Evan, 30 Apr 2018
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Review

Everythig about our stay was perfect. Great great recommendations for places to eat and sites to see were wonderful and the hotel was beautiful. Right in the heart of Florence, everything is in walking distnace. 10/10 would book here again.

10/10
Exceptional
Thi, 11 Oct 2017
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Amazing hotel

We throughly enjoyed our stay. Our room was beautiful and the service was fantastic.

10/10
Exceptional
Maria R., 06 Oct 2017
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Beautiful Boutique Hotel in the Perfect Location!

The rooms are clean and comfortable, the staff is amazing, and the location is perfect! Highly recommend staying here while in Florence.

8/10
Excellent
Maxime, 01 Oct 2017
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Perfect location ! Great and new !

Right on the attractions spot! ! 1 minute wall from everything! Perfect service by the gentlemen at the reception. He took 30 minutes to tell us all the tricks about the city and visits. The was big and clean. Everything was brand new. There is always rooms for improvement. I would say that the breakfast could be improved. No menu and there was only 1 person cooking, serving, cleaning the table... 2 employees would be required to manage the breakfast.

10/10
Exceptional
Ian, 19 Sep 2017
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A great hotel

My partner and I stayed here for four nights in mid September 2017. The staff were very accommodating, the breakfast was amazing and the rooms were clean. The hotel's location was also excellent. Right in the heart of Florence, all the main attractions are within walking distance. If you want to visit Florence and would like to stay in a fantastic city centre hotel then I highly recommend this.

10/10
Exceptional
Janelle, 05 Jul 2017
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Luxury, comfort, and class close to everything!

Incredible hotel that is close to everything in Florence and also has fantastic staff! We felt welcome at the hotel from the first moment we arrived. The staff offered suggestions for restaurants as well as local sights, and they even made reservations for us! The breakfast was delicious and the breakfast staff was very attentive to our needs. We loved our stay at BeOne and will return again!!! Thank you very much for everything!

6/10
Fair
Verified traveler, 03 Nov 2016
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No hot water most of the time.

I was charged 140 Euros to put bedsheets on the couch for my 10 year old son. Very disapointing.

10/10
Exceptional
PAMELA, 14 Oct 2016
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A warm welcoming place, central to everything.

Best possible location, friendly extra-helpful staff, stylish comfortable room and amenities, a beautiful place.

2/10
Poor
William, 10 Oct 2016
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Not a happy stay

We found out two days before arrival that there was no check in from 13:00-15:00. While we had access keys to get in after they closed at 20:30, I do not know if there was any security. And while we had signed up for breakfast as part of our stay and had confirmation proving that, the insinuation was that we were wrong. The only positive was the friendliness of the woman serving breakfast.

10/10
Exceptional
Verified traveler, 29 Jul 2016
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Great location

Would recommend this hotel. We had upgraded room which was lovely and worth th extra if you are staying for more than one night. Don't waste your money next door at the Hard Rock Cafe €8.00 for a beer???? Scandalous... tourist trap.

10/10
Exceptional
george, 27 Jul 2016
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Great location

Good location to see all the main attractions and there are many good places to go for a bite to eat or drinks

10/10
Exceptional
felix, 19 Jul 2016
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Fabulous

Nice and charming little hotel, perfect located in downtown Florence, easy to walk to all tourist attractions. Valet parking is an extra value considering parking in Florence is way to difficult.

10/10
Exceptional
Verified traveler, 19 Jun 2016
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Lovely tranquil place in a busy beautiful city

3 nights for sightseeing and dining - I had been before , my husband hadnot been before

10/10
Exceptional
Marian, 08 Jun 2016
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Excellent location, exceptional service

Fantastic quaint boutique hotel in the heart of Florence but manages to be quiet and make you feel that your in a home away from home. The staff at reception/lady serving breakfast was wonderful and was always willing to help. The restaurant recommendations were absolutely fabulous. Breakfast was basic but fresh and tasty. The only issue is that reception is closed 1-3pm so ensure that your arrival time does not clash with it. Highly recommend this hotel for its excellent location and exceptional service.

10/10
Exceptional
Adam, 31 May 2016
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Perfect hotel right by the Duomo

Perfect hotel in the best location for our quick trip to Florence. Really friendly and great staff, thanks to Ilaria

8/10
Excellent
Marian, 30 May 2016
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Wonderful staff and lovely boutique hotel

Excellent location in the heart of Florence, steps away from the Duomo but still remarkably quiet. The hotel is like an elegant but cosy home away from home and the staff are wonderful and ever so eager to help. The only issue is that the reception is closed from 1-3pm so do plan your arrival time accordingly. Highly recommend this hotel.

10/10
Exceptional
Maristela, 30 May 2016
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Our rental car broke down in Siena. Had to pay an extra night and after a day late we arrived 1:15 pm in Florence. The funny part is that We had to drive around for couple hours because the hotel would not check in between 1-3.

10/10
Exceptional
R P, 18 May 2016
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A real jem in the centre of Florence.

What a wonderful place in the most unlikely setting. The Hard Rock cafe is beneath but the Be One Art Hotel is above in the clouds and it is wonderful. An oasis of peace, comfort and attentive staff. The breakfast is typical Italian standard; lovely croissants, jams and the lady who served us was very attentive. All the staff Inaria and all of them were wonderful, their English was excellent and they really went the extra mile to help, please and make our stay perfect. The room we were in, Fellini was perfect. Quiet, comfortable and clean. The bed is extremely good and the bathroom was very good. All in all, if we ever go back to Florence, and we would certainly love to, we wouldn't hesitate to go back to this wonderful hotel.

8/10
Excellent
Susan, 27 Apr 2016
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Service was superb, couldn't do enough to make our very brief stay perfect. Room was comfortable and stylish, but not quite 5* for several reasons (no view out of any of the windows, hot water took a while to get to the shower, TV mounting was wonky, etc). All things that didn't impact on our stay, but they are the little details that differentiate between 4 and 5* rooms. However, wouldn't hesitate to make this our preferred choice in Florence because of all the good things about the hotel and looking forward to going back soon.

8/10
Excellent
rev, 12 Apr 2016
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Amazing location

Ilaria was a great hostess! Always friendly and willing to help with any queries. The hotel is small, but the room is spacious. Although the location is great, the only downside is the extreme noise coming from the surrounding bars and restaurants.

10/10
Exceptional
Petr, 08 Apr 2016
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Great little boutique hotel

Great little boutique hotel with fantastic customer service. The room was quite big and really well decorated. The location couldn't be better, you are right in the middle of everything. The choice at breakfast could be a bit better, but that's being very picky.

8/10
Excellent
Jacob, 06 Apr 2016
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Incredible location, in the heart of Florenc

Great find; hotel is hidden, not your traditional Hotel lobby, front entrance... In a very old building next to Hard Rock Cafe, at first I was worried but when you get out of the elevator and walk around you get a view of the reception area with a very nice hotel manager. Incredible service and accommodations. You feel like they are only there for you and only you. I believe they only have 8 rooms total.

10/10
Exceptional
Verified traveler, 29 Mar 2016
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Fabulous location, staff

The hotel staff were so sweet & nice the whole time I was there. The location is prime, near the Duomo and Piazza della Republica. Florence is a small city so everything is pretty much central but this is the dead center of central!

10/10
Exceptional
Daling, 14 Mar 2016
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Perfect boutique hotel

It was a great stay. Very comfortable place to stay. It's located next next to the hard rock. Few steps away to the duomo and shopping street. As required, they provide me an electric kettle which is very kind. Only one thing can be improved is they should provide tissue paper in the room.

10/10
Exceptional
peter, 14 Feb 2016
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Best hotel ever

Loved our stay here. It's like a hidden gem. Beautiful room and adorably friendly staff. A must if visiting Florence!

8/10
Excellent
Verified traveler, 07 Jan 2016
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Perfect location for visiting the center of Florence.

10/10
Exceptional
pico, 27 Dec 2015
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exceptional staff and service, wonderful location

Marcus, Elidia and Debora were all the most perfect hosts! There was a fourth young man but I can't remember his name (sorry)! They were all friendly, positive, helpful and sincere. They were always smiling and attentive, asking us if we needed anything or if they could help us with something. Breakfast was personalized and prepared to order by a friendly hostess in a spacious breakfast room. Each of our two rooms had a small balcony, complimentary bottle of wine was provided as well as some complimentary beverages (water, Coke, juices), Acqua di Parma toiletries (very nice), and evening snacks like cookies or chocolates were left for us when we returned from dinner. Another very nice touch was a small "tomorrow's weather" indicator left on the pillows. Our room (the Colombo) had a small coffee table and sitting area which was very cozy. Though we never met them, the family owners were present and showed a real concern for their guests. We walked by literally dozens of other places to stay but don't think there is any better! We went off-season (November) so the rates were very reasonable and the weather was still not too cold.

10/10
Exceptional
Sarah, 19 Nov 2015
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Terrific Host for Firenze

This was our first trip to Italy. Florence was one of the cities that we chose to visit. Be One was a last minute decision and we're so glad that we chose it! The Front Desk Staff was amazing! Deborah, Antonio, Lucas from the Front Desk & Tilly who took care of our breakfast (cook to order) made us feel very welcomed and truly took care of us. The hospitality shown by the staff, the location of the hotel, and comfort of the bed, the generous size of the room (for a European hotel) and the modern feel of this hotel is top notch! The hotel and the rooms are kept very clean! I strongly recommend this hotel, if the above is what you're looking for! Couple of things to note, we stayed at the Sophia Loren Room, it was a very well appointed room and has 2 balconies (bedroom and bathroom). My only wish is that since I'm on the modest side, I would prefer a second layer of curtain (not see-through) in the bathroom as it only has a sheer layer. And at night, with the light on, you are visible from the outside. Another thing that can be improved that was stated by another guest is the access into the building. Using Hard Rock Cafe as your landmark, it was not difficult to find the access to the hotel but it is on the 3rd Floor of the building. There are no big signs, so you have to keep an eye out for it. Until you get to the 3rd floor, you don't really get to experience what Be One is all about.

10/10
Exceptional
Richard, 20 Oct 2015
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Breakfast like a King in Florence!

We were staying for 3 nights, booked only the previous night as we extended our tour impromptly. The minute we arrived we were seated in the lounge with a choice of refreshment, in my case the best cup of tea I'd had in Italy. Lucas, front of house was very personable & told us everything we wanted to know, including maps, directions, times, ordering tickets to the Uffici, restaurant bookings etc. Antonio the receptionist was very professional & recommended a great underground restaurant, infamous for its local florentine Beef steak extravaganza......... Buca Di Maro, take a doggy bag, you'll never eat that much. Antonio made the booking & was waiting on our late return to chat about our "experience "!! Art One Breakfast is another experience, an endless supply of freshly baked pastries & croissants, beautifully presented fruit individually served if pineapple, kiwi, red currant,grapes,melon,orange,Apple..... The list goes on. Eggs cooked the way you desire, omelettes, individual cheese boards & cold cuts. Freshl home made yoghurt & the best honey I've tasted ( & I've tasted many in my time). The young lady did all the cooking, serving, clearing on her own, and dealt with demanding clients in a very professional & calm manner. She deserves an award for excellent service, & maybe someone to assist her. Well done, sorry we didn't take your name.

8/10
Excellent
Verified traveler, 21 Sep 2015
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Great location with excellent front-of-house staff

Very friendly and welcoming staff who were particularly helpful in telling us how to quickly get tickets for the major attractions and making dinner reservations for us. The multi-course custom breakfast is not to be missed, and combined with typical Italian evening meals we had no need for lunch at all :)

10/10
Exceptional
Lucky Travelers, 20 Jun 2015
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Be One...at Grand Amore

Got to hotel Be One. Were greeted with (Staff) "Welcome, we have good news and bad news." (Me) Ok, bad news first... (S) We don't have room for you here. (M) Ok...good news? (S) We have a room for you at our other, newer 4 star hotel called Grand Amore. (M) Let's do it! After they paid for our cab to Grand Amore, which is located in a quieter neighborhood near Duomo and other sites, we were shown to our new digs. Tasty! Hotel is brand new (6 mos. old). They gave us free welcome drink. Room came with: free basic drinks delivered to our room or served downstairs anytime, free phone calls (we called USA, Japan, & Austria), free breakfast (eggs, bacon, bread, coffee, juice, etc.) delivered to our room or served downstairs, here's the kicker, free private spa in the bottom floor of the hotel. We reserved spa from 11pm till midnight and had the whole place (steam room, sauna, jacuzzi, shower room, locker room) all to ourselves! Since we weren't expecting a spa experience at Be One and hadn't brought swimsuits on our trip, private spa reserved just for us worked out perfectly for going au natural! To summarize: hotel, room, and spa, were nice, CLEAN, and basically brand new. Staff was awesome, helpful, and friendly. Breakfast was excellent. We felt like we had won a contest by getting to stay there! Sorry, I can't rate Be One cause we didn't stay there but DO check out their prettier sister hotel Grand Amore if you want to have an unforgettable experience while in Florence!!!

10/10
Exceptional
Botley, 21 May 2015
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Wonderful niche bespoke hotel in superb location

Beautiful 8 room hotel where you are treated like a relative visiting. Very personal service from staff, all of whom you get to know quickly because there is a small close team there. Located within 5 minutes walking of most of Florence's must see sites. We never needed any transport, just walked. Easy to get to from the station - 10 minute walk. Lovely rooms with character, meticulously maintained. Breakfast to order every day at the same price as a continental breakfast = lovely touch.

10/10
Exceptional
PKV, 09 May 2015
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Great hotel made even better by great staff

The hotel was great, amazing location and all sights are walking distance, the hotel and room was luxurious and all our needs catered for. The receptionist/concierge was extremely helpful, polite, welcoming and made a great hotel even better!

10/10
Exceptional
Verified traveler, 12 Feb 2015
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Location, personable, ideal.

Be-One was exactly what I hoped for in a place to stay in Florence. On arrival we were greeted with complimentary prosecco, Antonio talked us through some ideas of things to do and orientated us saving us time and being better than any guide book. We trusted his judgement and we were right to. The room was quite, clean, all facilities in order, the bed very comfortable and great shower. Location is right in the mix of everything. It made our stay all the more relaxing and enjoyable and we thanked all the staff personally for being so welcoming and helpful.

8/10
Excellent
Jude, 10 Nov 2014
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Location is all.

Great location & fabulous staff. Ground floor entrance off-putting & should be improved.Otherwise would happily return.

10/10
Exceptional
Diego, 15 Apr 2022
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Excelente servicio!! La mejor experiencia en Florencia!!

6/10
Fair
Francisco, 26 Jul 2019
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Bueno, con problemas de aire acondicionado, cambio de habitación y un poco mejor. Duro un 4 estrellas en el 2019 con problemas de AC.!

10/10
Exceptional
TATYANA, 16 May 2019
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Очень красивые, чистые номера, в самом центе Флоренции, это миниотель, но очень высокого и хорошего уровня. На завтрак только кофе и круассан , но это не страшно. Приветливый персонал, хороший vf, очень удобное месторасположение.

10/10
Exceptional
Margareth, 03 Apr 2019
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Excelente hotel, Confortável e staff muito gentil.

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