Bacalar Lagoon Resort
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Removed from My wishlist
Hotel Description
With a stay at Bacalar Lagoon Resort in Pedro A. Santos, you'll be on a lake and 3 minutes by foot from Lake Bacalar. This beach hotel is 26.7 mi (43 km) from Laguna Bacalar Ecological Park and 9.1 mi (14.6 km) from Chacchoben Ruins. Make yourself at home in one of the 10 guestrooms. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans, and housekeeping is provided daily. The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 9:30 PM. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 5–10 for adults, and USD 5–10 for children
- Airport shuttle fee: USD 50 per vehicle (roundtrip, maximum occupancy 5)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 9:30 PM. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately USD 5–10 for adults, and USD 5–10 for children
- Airport shuttle fee: USD 50 per vehicle (roundtrip, maximum occupancy 5)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Bacalar Lagoon Resort in Pedro A. Santos, you'll be on a lake and 3 minutes by foot from Lake Bacalar. This beach hotel is 26.7 mi (43 km) from Laguna Bacalar Ecological Park and 9.1 mi (14.6 km) from Chacchoben Ruins. Make yourself at home in one of the 10 guestrooms. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans, and housekeeping is provided daily. The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 5–10 for adults, and USD 5–10 for children
- Airport shuttle fee: USD 50 per vehicle (roundtrip, maximum occupancy 5)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Beach services
Non-smoking
other
Airport transportation (surcharge)
Breakfast available (surcharge)
Garden
Front desk (limited hours)
On private beach
Number of restaurants - 1
Free self parking
Number of bars/lounges - 1
Number of beach bars - 1
Beach umbrellas
Beach sun loungers
Terrace
Secured parking
Wheelchair accessible – no
