Ascott Raffles City Shenzhen
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Hotel Description
Located in Shenzhen (Nanshan), Ascott Raffles City Shenzhen is within a 10-minute drive of Window of the World and Splendid China Folk Village. This luxury aparthotel is 5.9 mi (9.5 km) from Happy Valley and 8.1 mi (13.1 km) from Shenzhen Safari Park. Make yourself at home in one of the 182 air-conditioned rooms featuring kitchens with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Important information
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately CNY 79.5 for adults and CNY 40 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Important information
You need to know:
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately CNY 79.5 for adults and CNY 40 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Chinese (Mandarin)
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Hotel Description
Located in Shenzhen (Nanshan), Ascott Raffles City Shenzhen is within a 10-minute drive of Window of the World and Splendid China Folk Village. This luxury aparthotel is 5.9 mi (9.5 km) from Happy Valley and 8.1 mi (13.1 km) from Shenzhen Safari Park. Make yourself at home in one of the 182 air-conditioned rooms featuring kitchens with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Important information
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
Optional fees
- Fee for buffet breakfast: approximately CNY 79.5 for adults and CNY 40 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
other
Elevator
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
24-hour front desk
Business center
Porter/bellhop
Meeting rooms
Number of restaurants - 1
Number of indoor pools - 1
Number of bars/lounges - 1
