Fair
557 Guest reviews
510 Lane Ave S, Jacksonville, United States of America. See map
Loading ... Please wait whilst we find you the best room offers.
A stay at Apm Inn and Suite places you in the heart of Jacksonville, within a 10-minute drive of Prime F. Osborn III Convention Center and Florida Theatre. This hotel is 7.4 mi (11.9 km) from VyStar Veterans Memorial Arena and 7.7 mi (12.4 km) from EverBank Stadium. Make yourself at home in one of the 207 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Spanish
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities
Breakfast available (surcharge)
24-hour front desk
Meeting rooms
Billiards or pool table
Wheelchair accessible parking
Number of outdoor pools - 1
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Evening entertainment
Uncovered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Never again
The main light did work. It had bugs. There was only one plug. And the room was practically empty.
Sink water was very slow to use, doors were not safe or easy to close 😏
This property has damage in the rooms. Hard beds. 2 flat pillows. 2 tiny towels for kids. Weird smell. Looked like bullet homes in the tub. Popcorn ceiling. Not proper front window closing. Corners of the room were dirty. Head board was broken. A disgrace this is a place contracted with Expedia. Sheriffs room 2 doors down. Nog safe feeling there at all!
Convenient
Hotel was OK....If ya need a bed and shower and no frills..Ya get what you pay :-) only real complaint would be the super sttong smell of whatever they use to clean with.. had to keep windows open to get the sell out...slept great after that :-)
Good customer service
I like the hotel 🏨
I like the hotel
It was good
We would not stay here as soon as we pulled up. What a dump! Staff is awful. Do not book this hotel.
Parking is always available
The diner is good
Friendly staff
Someone got shot and killed in front of me.
This was last minute so I didn't expect much but the photos are a sham cause the room was not good, the shower head was loise, hole behind toilet, tv mounted crooked on wall, pillows thin like paper towels & you only get two. It wasn't something I'd recommend to any one i care for
This was very old property, some facets were not working
Good customer service
Good respectful employees
Decent hotel, staff is very friendly.
Haven't got deposits back yet
Everything was very dirty bathroom had blood toilet very dirty floors weren’t clean broken window everything was in mad condition.
Family oriented very nice staff
Creepy people looking in window
It's a very shady part of town. The picture on the website looked great. People walking past the door all night. Looking in the window had to hang a blanket. Will not be back.
Walls had stains room smelled like cigarettes it was disgusting
Definitely not like what is advertised and seen
I like the hospitality of the staff
The staff is very friendly
Good place
A simple , bland hotel
The room did not have a coffee pot or tea. There was not a microwave, or refrigerator to put soft drinks in. The hotel was very basic no frills or amenities other than bar soap.
Took one look at the place and left
Booked this place last minute, but when we showed up there was a bunch of sketchy people hanging out in front of the rooms and one of the room doors beside lobby said “sheriffs office.” After seeing that, we were a little nervous to stay there with kids, didn’t seem like a safe neighbourhood and couldn’t get money back but left anyway, didn’t even check in.
Property run down, smelled, stains on walls, discolored mirror.
Would not recommend. Mold everywhere place need to be shut down and there are no fire alarms in the rooms so safety is at risk if a fire were to take place. Me and my wife also caught a cold shortly after leaving this so called place. I agree that this place needs to be shut down by the state! In effective immediately. Not safe for health.
They charged me $50 up front for breakfast I never ate, I had to fix the toilet on my own after making staff aware of the problem
They didn't return my $50 deposit.
Family oriented
I like the stay, it was okay. I don't like the fact that anyone could come on the property and ask the customers for odd and embarrassing questions. Like offering drugs and other things for showers.
They have good customer service
The front desk was extremely nice and accommodating. The room was clean and quiet. I liked that I was able to watch Netflix on the television. That was cool. The room had a lamp but the lamp was missing a knob and couldn't be turned on.
The housekeeping staff and the front desk staff are quite amazing as always! And as much as I've stayed there I wouldn't trade it for the world!!!
Good job
Decent stay
Garbage
The employee at the front desk wasn't friendly at all. The blankets and sheets had burn marks in them. There wasn't even a door for the bathroom. This place isn't even worth the money and it was cheap.
Nice staff
Horrible staff plus they robbed me
Rude staff & loud
Rude housekeeper was very loud & front desk staff was ignorant!
Love everything about it. The staff is wonderful.
Real comfortable bed
I like everything
Rathole!
The room I was in was dusty, and just needed to be refreshed, bathroom fixtures were old and stained, shower was barely hanging on and the lighting was very poor
It was relaxing not a lot of noise. Didnt like not having a workable tv though
There were a group of people being very loud outside my room at 2 am
Absolutely love it here! Staff goes above and beyond for everyone! Quiet, comfortable and affordable place to stay.
The staff was super friendly and funny! The rooms could use a bit of maintenance but for the location a price it was ok. No problems.
The circumstances are so poor, I didn't stay.
The condition of the room: Bad odor Heavily soiled Unidentified debris under bed covers Equipment and appliances - poor Overall exterior grounds - poor lighting
The rooms was dirty the heat did not work room smell bad have to be to an different room that was just as bad as the first only difference is I got heat in that room
The place is in renovation and we should know that in advanced. It’s dirty, dusty and missing things in the room. The staff was nice
Good
So so
It was a decent place to stay.
2stars
It's outdated and bed was made but when I pulled back the sheets it was hair on the sheets long red strands ,the bathroom didn't flush they didn't have a plunger but the staff was Excellent and extremely nice and helpful and did what they could do to assist me
I been here almost a month and the staff are very friendly and helpful also very respectful. I would recommend anyone I know to stay here it has gotten better in the last 3 years or so but that's because they have new management now and they been working hard to get this hotel where it is now then you.
Horrible
This hotel is horrible and should be closed. I lost money because I couldn’t stay there! Had to booked another hotel. I will stop using Hotel.com after this gateway!
Staff is amazing as always!
Paid for 7 days at 75 a Night and they only gave us credit for three out of seven nights then tried to say that we were out of the nights we paid for it was clearly in black-and-white that they were wrong and I was right so basically do not stay at this hotel. They stole a hunt $7300 from me in my family.
The staff was very friendly and accommodating!
It was very inexpensive and the staff was very accommodating!
The room was extremely dirty. There were dead roaches in the room. The floorboards by the door were broken off. It was spider webs behind the door. They didn’t have a refrigerator.
I like the staff especially the front desk people! What I did not like was the area, I had no dresser nor a microwave nor refrigerator even though I paid for it! And I stayed for almost a month!
In a single father with 3 children and the stay has been nice
Love love
I use to like the customer service that they provided when I would stay for a day or two but just recently I stayed a week and I had to constantly ask to be accommodated with the proper essentials and housekeeping which should have been done before my check in
Where’s the appliances refrigerator and microwave!
The room was very clean! It just didn’t off refrigerator or microwave. Everything else was ok. A lot of kids that were playing around. The parents were getting along very well! It was a good experience. Just need to to bring in refrigerator and microwave. Ppl wanted to eat and put things up so they didn’t spoil.
Quiet
I love the staff here they are amazing people
The place was nice and quiet but the problem came when it was time for my deposit refund. 7 to 10 days is way too long seeing how fast it was taken, it should be refunded just as quickly.
Room smelled very bad and the bug man was there to spray.The toilet kept running like crazy and i wouldn’t recommend nobody to go there.The lady Ariel that work the desk has a nasty attitude.
I didn’t like anything at all
Ok
Even at a low price, it was no bargain.
The people that work the front desk are very respectful and have very strong communication skills and customer service skills.
Nice clean room. Convenient store available right across the street.
I was absolutely underwhelmed at the condition of the rooms and lack of services. No microwave or mini fridge in our room and only one ice machine to serve the complex and it was broke. This is a good one to avoid.
Pretty decent
O
Not bad
Decent
Perfect for pets
Toilet had a leak and shower head leaked also only when taken a shower
Horrible rooms. Moldy and rusty. Mirror was so dirty and hair in the shower. Beds were no comfortable and was leaning. We checked out and went next door.
"You get what you pay for" - run down property in a very sketchy area right off the highway
Been several times
The room was pretty and very comfortable. Staff was sweet. Nice property. Will stay again
The hotel is really terrible, I don't recommend it. The room was dirty, the windows didn't even have curtains. Everything was terrible.
When I arrived at the facility there were suspicious people roaming all over the property. The room was dirty and smelled disgusting. I ended up leaving as I felt unsafe.
The showers are reallllly small. The rooms smell. It’s always people standing around smoking. It’s always music blasting and fighting. The police are there so much that when they get called they take forever to come.
Nice place
Cleaness
Awsum
Owner is really try n to get place clean. Need to improve on the people that stay their wether long time or short time stays. Wish could come up with better rates for people on disability and fixed income.. in a few words. Staff is awsum.
Clean and quiet
Apm Inn and Suite | Hotel in Jacksonville | Travala.com
The staff is very good