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12 Jun 2025
Thursday
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13 Jun 2025
Friday
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2 Adults - 0 Child
1 room

Apm Inn and Suite
6.6

Fair

557 Guest reviews

6.6
Fair
557 Verified Reviews
Read all reviews
Cleanliness5.8/10
Service6.8/10
Comfort4.8/10
Condition5.6/10
Amenities6.2/10

510 Lane Ave S, Jacksonville, United States of America. See map

Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities
Breakfast available (surcharge)
24-hour front desk
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Hotel Description

A stay at Apm Inn and Suite places you in the heart of Jacksonville, within a 10-minute drive of Prime F. Osborn III Convention Center and Florida Theatre. This hotel is 7.4 mi (11.9 km) from VyStar Veterans Memorial Arena and 7.7 mi (12.4 km) from EverBank Stadium. Make yourself at home in one of the 207 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 9:00 AM to 7:30 PM.
Special Instructions
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a security system and a first aid kit
  • Property Registration Number A&S HOSPITALITY GROUP LLC
Minimal age
21
Optional fees
  • Fee for to-go breakfast: approximately USD 5 to 5 for adults, and USD 5 to 5 for children
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Parking available

Dining services

Concierge

Entertainment

Non-smoking

Business facilities

Accessible facilities

Other

Breakfast available (surcharge)

24-hour front desk

Meeting rooms

Billiards or pool table

Wheelchair accessible parking

Number of outdoor pools - 1

Free self parking

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Evening entertainment

Uncovered parking

Secured parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible pool

Hotel reviews

6.6
Fair557 Verified Reviews
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Cleanliness5.8/10
Service6.8/10
Comfort4.8/10
Condition5.6/10
Amenities6.2/10
8/10
Excellent
Mann, 06 Mar 2025
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The staff is very good

2/10
Poor
Randy, 05 Mar 2025
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Never again

The main light did work. It had bugs. There was only one plug. And the room was practically empty.

4/10
Poor
Rasiklal, 03 Mar 2025
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Sink water was very slow to use, doors were not safe or easy to close 😏

2/10
Poor
Angela, 03 Mar 2025
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This property has damage in the rooms. Hard beds. 2 flat pillows. 2 tiny towels for kids. Weird smell. Looked like bullet homes in the tub. Popcorn ceiling. Not proper front window closing. Corners of the room were dirty. Head board was broken. A disgrace this is a place contracted with Expedia. Sheriffs room 2 doors down. Nog safe feeling there at all!

8/10
Excellent
Mann, 02 Mar 2025
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Convenient

6/10
Fair
Michael, 01 Mar 2025
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Hotel was OK....If ya need a bed and shower and no frills..Ya get what you pay :-) only real complaint would be the super sttong smell of whatever they use to clean with.. had to keep windows open to get the sell out...slept great after that :-)

10/10
Exceptional
Garry, 28 Feb 2025
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Good customer service

10/10
Exceptional
Roderick, 28 Feb 2025
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I like the hotel 🏨

10/10
Exceptional
Roderick, 28 Feb 2025
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I like the hotel

8/10
Excellent
Mann, 27 Feb 2025
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It was good

2/10
Poor
DANA, 25 Feb 2025
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We would not stay here as soon as we pulled up. What a dump! Staff is awful. Do not book this hotel.

8/10
Excellent
Mann, 24 Feb 2025
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Parking is always available

8/10
Excellent
Mann, 23 Feb 2025
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The diner is good

8/10
Excellent
Mann, 22 Feb 2025
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Friendly staff

10/10
Exceptional
William, 22 Feb 2025
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Someone got shot and killed in front of me.

4/10
Poor
Cedric, 21 Feb 2025
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This was last minute so I didn't expect much but the photos are a sham cause the room was not good, the shower head was loise, hole behind toilet, tv mounted crooked on wall, pillows thin like paper towels & you only get two. It wasn't something I'd recommend to any one i care for

2/10
Poor
Walid, 20 Feb 2025
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This was very old property, some facets were not working

10/10
Exceptional
Garry, 20 Feb 2025
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Good customer service

10/10
Exceptional
Garry, 17 Feb 2025
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Good respectful employees

10/10
Exceptional
Robert, 17 Feb 2025
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Decent hotel, staff is very friendly.

2/10
Poor
Charles, 17 Feb 2025
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Haven't got deposits back yet

2/10
Poor
Yisel, 16 Feb 2025
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Everything was very dirty bathroom had blood toilet very dirty floors weren’t clean broken window everything was in mad condition.

10/10
Exceptional
latasha, 16 Feb 2025
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Family oriented very nice staff

2/10
Poor
robert, 16 Feb 2025
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Creepy people looking in window

It's a very shady part of town. The picture on the website looked great. People walking past the door all night. Looking in the window had to hang a blanket. Will not be back.

2/10
Poor
Daniel, 15 Feb 2025
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Walls had stains room smelled like cigarettes it was disgusting

2/10
Poor
Charles, 15 Feb 2025
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Definitely not like what is advertised and seen

8/10
Excellent
Mann, 11 Feb 2025
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I like the hospitality of the staff

8/10
Excellent
Mann, 11 Feb 2025
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The staff is very friendly

10/10
Exceptional
Alanna, 11 Feb 2025
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Good place

6/10
Fair
Verified traveler, 10 Feb 2025
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A simple , bland hotel

The room did not have a coffee pot or tea. There was not a microwave, or refrigerator to put soft drinks in. The hotel was very basic no frills or amenities other than bar soap.

2/10
Poor
Sara, 10 Feb 2025
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Took one look at the place and left

Booked this place last minute, but when we showed up there was a bunch of sketchy people hanging out in front of the rooms and one of the room doors beside lobby said “sheriffs office.” After seeing that, we were a little nervous to stay there with kids, didn’t seem like a safe neighbourhood and couldn’t get money back but left anyway, didn’t even check in.

2/10
Poor
Crystal L, 08 Feb 2025
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Property run down, smelled, stains on walls, discolored mirror.

2/10
Poor
Alexis, 08 Feb 2025
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Would not recommend. Mold everywhere place need to be shut down and there are no fire alarms in the rooms so safety is at risk if a fire were to take place. Me and my wife also caught a cold shortly after leaving this so called place. I agree that this place needs to be shut down by the state! In effective immediately. Not safe for health.

2/10
Poor
Lamekia, 07 Feb 2025
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They charged me $50 up front for breakfast I never ate, I had to fix the toilet on my own after making staff aware of the problem

2/10
Poor
Pavel, 06 Feb 2025
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They didn't return my $50 deposit.

10/10
Exceptional
Mann, 06 Feb 2025
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Family oriented

10/10
Exceptional
Valencia, 05 Feb 2025
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I like the stay, it was okay. I don't like the fact that anyone could come on the property and ask the customers for odd and embarrassing questions. Like offering drugs and other things for showers.

8/10
Excellent
Mann, 05 Feb 2025
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They have good customer service

8/10
Excellent
Makabi, 04 Feb 2025
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The front desk was extremely nice and accommodating. The room was clean and quiet. I liked that I was able to watch Netflix on the television. That was cool. The room had a lamp but the lamp was missing a knob and couldn't be turned on.

10/10
Exceptional
Allison, 04 Feb 2025
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The housekeeping staff and the front desk staff are quite amazing as always! And as much as I've stayed there I wouldn't trade it for the world!!!

8/10
Excellent
jason, 03 Feb 2025
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Good job

Decent stay

2/10
Poor
Cody, 31 Jan 2025
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Garbage

The employee at the front desk wasn't friendly at all. The blankets and sheets had burn marks in them. There wasn't even a door for the bathroom. This place isn't even worth the money and it was cheap.

6/10
Fair
Mann, 31 Jan 2025
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Nice staff

2/10
Poor
Clarke, 30 Jan 2025
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Horrible staff plus they robbed me

2/10
Poor
Shawn, 30 Jan 2025
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Rude staff & loud

4/10
Poor
Shawn, 30 Jan 2025
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Rude housekeeper was very loud & front desk staff was ignorant!

10/10
Exceptional
Angela, 29 Jan 2025
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Love everything about it. The staff is wonderful.

6/10
Fair
Mann, 29 Jan 2025
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Real comfortable bed

10/10
Exceptional
Roderick, 29 Jan 2025
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I like everything

4/10
Poor
Perry, 28 Jan 2025
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Rathole!

6/10
Fair
john terry, 27 Jan 2025
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The room I was in was dusty, and just needed to be refreshed, bathroom fixtures were old and stained, shower was barely hanging on and the lighting was very poor

8/10
Excellent
Angela, 27 Jan 2025
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It was relaxing not a lot of noise. Didnt like not having a workable tv though

8/10
Excellent
Brian, 26 Jan 2025
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There were a group of people being very loud outside my room at 2 am

10/10
Exceptional
Rebecca, 26 Jan 2025
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Absolutely love it here! Staff goes above and beyond for everyone! Quiet, comfortable and affordable place to stay.

8/10
Excellent
Rachel, 22 Jan 2025
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The staff was super friendly and funny! The rooms could use a bit of maintenance but for the location a price it was ok. No problems.

2/10
Poor
MICHAEL, 18 Jan 2025
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The circumstances are so poor, I didn't stay.

The condition of the room: Bad odor Heavily soiled Unidentified debris under bed covers Equipment and appliances - poor Overall exterior grounds - poor lighting

2/10
Poor
Derek, 18 Jan 2025
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The rooms was dirty the heat did not work room smell bad have to be to an different room that was just as bad as the first only difference is I got heat in that room

2/10
Poor
Laura, 17 Jan 2025
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The place is in renovation and we should know that in advanced. It’s dirty, dusty and missing things in the room. The staff was nice

8/10
Excellent
Clausel, 15 Jan 2025
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Good

So so

6/10
Fair
Erroll, 13 Jan 2025
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It was a decent place to stay.

4/10
Poor
Verified traveler, 13 Jan 2025
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2stars

It's outdated and bed was made but when I pulled back the sheets it was hair on the sheets long red strands ,the bathroom didn't flush they didn't have a plunger but the staff was Excellent and extremely nice and helpful and did what they could do to assist me

10/10
Exceptional
Heather, 12 Jan 2025
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I been here almost a month and the staff are very friendly and helpful also very respectful. I would recommend anyone I know to stay here it has gotten better in the last 3 years or so but that's because they have new management now and they been working hard to get this hotel where it is now then you.

2/10
Poor
Tim, 09 Jan 2025
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Horrible

This hotel is horrible and should be closed. I lost money because I couldn’t stay there! Had to booked another hotel. I will stop using Hotel.com after this gateway!

10/10
Exceptional
Allison, 08 Jan 2025
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Staff is amazing as always!

2/10
Poor
Clarke, 07 Jan 2025
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Paid for 7 days at 75 a Night and they only gave us credit for three out of seven nights then tried to say that we were out of the nights we paid for it was clearly in black-and-white that they were wrong and I was right so basically do not stay at this hotel. They stole a hunt $7300 from me in my family.

8/10
Excellent
Allison, 05 Jan 2025
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The staff was very friendly and accommodating!

8/10
Excellent
Allison, 05 Jan 2025
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It was very inexpensive and the staff was very accommodating!

2/10
Poor
Cedrik, 05 Jan 2025
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The room was extremely dirty. There were dead roaches in the room. The floorboards by the door were broken off. It was spider webs behind the door. They didn’t have a refrigerator.

8/10
Excellent
Allison, 03 Jan 2025
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I like the staff especially the front desk people! What I did not like was the area, I had no dresser nor a microwave nor refrigerator even though I paid for it! And I stayed for almost a month!

10/10
Exceptional
Walter, 03 Jan 2025
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In a single father with 3 children and the stay has been nice

6/10
Fair
Cheryl, 03 Jan 2025
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Love love

2/10
Poor
Craiggina, 31 Dec 2024
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I use to like the customer service that they provided when I would stay for a day or two but just recently I stayed a week and I had to constantly ask to be accommodated with the proper essentials and housekeeping which should have been done before my check in

6/10
Fair
Jamere, 30 Dec 2024
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Where’s the appliances refrigerator and microwave!

The room was very clean! It just didn’t off refrigerator or microwave. Everything else was ok. A lot of kids that were playing around. The parents were getting along very well! It was a good experience. Just need to to bring in refrigerator and microwave. Ppl wanted to eat and put things up so they didn’t spoil.

10/10
Exceptional
Tavaris, 29 Dec 2024
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Quiet

10/10
Exceptional
Heather, 28 Dec 2024
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I love the staff here they are amazing people

8/10
Excellent
Melissa, 22 Dec 2024
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The place was nice and quiet but the problem came when it was time for my deposit refund. 7 to 10 days is way too long seeing how fast it was taken, it should be refunded just as quickly.

2/10
Poor
camellia, 21 Dec 2024
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Room smelled very bad and the bug man was there to spray.The toilet kept running like crazy and i wouldn’t recommend nobody to go there.The lady Ariel that work the desk has a nasty attitude.

4/10
Poor
marvin ludaway, 18 Dec 2024
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I didn’t like anything at all

10/10
Exceptional
Cheryl, 18 Dec 2024
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Ok

2/10
Poor
John, 17 Dec 2024
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Even at a low price, it was no bargain.

10/10
Exceptional
Heather, 17 Dec 2024
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The people that work the front desk are very respectful and have very strong communication skills and customer service skills.

10/10
Exceptional
Daibaby, 16 Dec 2024
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Nice clean room. Convenient store available right across the street.

2/10
Poor
Ronald, 15 Dec 2024
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I was absolutely underwhelmed at the condition of the rooms and lack of services. No microwave or mini fridge in our room and only one ice machine to serve the complex and it was broke. This is a good one to avoid.

10/10
Exceptional
Earnest, 14 Dec 2024
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Pretty decent

10/10
Exceptional
Andre, 09 Dec 2024
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O

10/10
Exceptional
Earnest, 08 Dec 2024
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Not bad

10/10
Exceptional
Earnest, 08 Dec 2024
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Decent

10/10
Exceptional
Earnest, 08 Dec 2024
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Perfect for pets

10/10
Exceptional
Terrance, 05 Dec 2024
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Toilet had a leak and shower head leaked also only when taken a shower

2/10
Poor
Vicky, 04 Dec 2024
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Horrible rooms. Moldy and rusty. Mirror was so dirty and hair in the shower. Beds were no comfortable and was leaning. We checked out and went next door.

4/10
Poor
Mitchell, 01 Dec 2024
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"You get what you pay for" - run down property in a very sketchy area right off the highway

10/10
Exceptional
Rachel, 01 Dec 2024
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Been several times

The room was pretty and very comfortable. Staff was sweet. Nice property. Will stay again

2/10
Poor
Verified traveler, 27 Nov 2024
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The hotel is really terrible, I don't recommend it. The room was dirty, the windows didn't even have curtains. Everything was terrible.

2/10
Poor
Sydney, 25 Nov 2024
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When I arrived at the facility there were suspicious people roaming all over the property. The room was dirty and smelled disgusting. I ended up leaving as I felt unsafe.

2/10
Poor
Shaniqua, 25 Nov 2024
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The showers are reallllly small. The rooms smell. It’s always people standing around smoking. It’s always music blasting and fighting. The police are there so much that when they get called they take forever to come.

10/10
Exceptional
Michael, 20 Nov 2024
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Nice place

10/10
Exceptional
Jessica, 19 Nov 2024
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Cleaness

8/10
Excellent
Dana, 19 Nov 2024
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Awsum

8/10
Excellent
Dana, 19 Nov 2024
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Owner is really try n to get place clean. Need to improve on the people that stay their wether long time or short time stays. Wish could come up with better rates for people on disability and fixed income.. in a few words. Staff is awsum.

6/10
Fair
Michael, 18 Nov 2024
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Clean and quiet

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