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18 Jun 2025
Wednesday
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19 Jun 2025
Thursday
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2 Adults - 0 Child
1 room

Ambasciatori Palace
8.2

Excellent

58 Guest reviews

8.2
Excellent
58 Verified Reviews
Read all reviews
Cleanliness8.8/10
Service8.2/10
Comfort8.0/10
Condition7.6/10
Neighborhood8.8/10
Amenities7.4/10

Viale IV Novembre, 12, Montecatini Terme, Italy. See map

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
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See map

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Hotel Description

With a stay at Ambasciatori Palace in Montecatini Terme, you'll be a 4-minute walk from Terme di Montecatini and 5 minutes by foot from Terme Excelsior. This hotel is 0.8 mi (1.3 km) from Funicolare Cablecar Railway and 0.9 mi (1.4 km) from Piazza del Popolo. Make yourself at home in one of the 70 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Hotel policies

Professional property host/manager

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 January, EUR 2.40 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 February - 30 November, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

You need to know
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Self parking fee: EUR 10.00 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

English

Italian

French

Spanish

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Childcare

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Airport transportation (surcharge)

Laundry facilities

Arcade/game room

Garden

Free breakfast

Safe-deposit box at front desk

24-hour front desk

Outdoor seasonal pool

Pool umbrellas

Number of restaurants - 1

Number of meeting rooms - 1

Snack bar/deli

Bicycle rentals on site

Self parking (surcharge)

Number of bars/lounges - 1

Number of poolside bars - 1

Pool sun loungers

Terrace

Babysitting or childcare (surcharge)

Newspapers in lobby (surcharge)

Banquet hall

Wheelchair accessible (may have limitations)

Food and water bowls

Hotel reviews

8.2
Excellent58 Verified Reviews
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Cleanliness8.8/10
Service8.2/10
Comfort8.0/10
Condition7.6/10
Neighborhood8.8/10
Amenities7.4/10
2/10
Poor
BARBARA GAIL, 15 Nov 2023
expedia-logo-v2.pngTraveller

We stayed here in October for 3 nights. Check in was not very friendly at all. I had to ask about the parking as we had parked on the road and she said it was at another hotel when it says they have parking on site. I had to ask about breakfast, when and where it was and then we get to our room and there is no information about a wifi code. I called the receptionist and she said there isn't one, just look for the hotel's name as an option in the choices of networks. There was no restaurant open other than breakfast and I have no idea where or if there is a bar. The breakfast was good and the workers in there were friendly. Also it rained one day and we were very wet so we asked at the reception how to turn on the heat because we couldn't get it to come on and we were told there is no heat until Nov. 1st. So our jackets are soaking wet and our towels are cold and wet because the room is cold. Again no mention of this in the room, it's like they don't want to tell you anything and you'll only find out when and if you need it. The bathroom needed some hooks that weren't 10 feet away from the shower and a couple shelves to put your things on. I would never recommend this hotel.

8/10
Excellent
Bernardo, 25 Jul 2023
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Nice stay

The room was huge, very comfortable and clean. The location is nice, close to many restaurants and also the city center. Breakfast was good enough, with some options, but not many. Staff is very friendly. I recommend

8/10
Excellent
Susie, 18 Jul 2018
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There was a swimming pool on the top of the building. Breakfast was very nice. The staff were very friendly.

8/10
Excellent
Verified traveler, 17 Jun 2017
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Good for the money

Good hotel for the money. The staff were very friendly and helpful, room cleaned every day, fresh towels etc, good breakfast. Thought the hotel overall could have done with a bit of updating, and the air con in my room was a bit idiosyncratic and would​ only come on when it wanted, bed sheets were a bit rough, and I nearly got squashed by the lift as it doesn't have the automatic sensor which stops it closing when there's someone in the way. Overall a good hotel with very friendly staff. The town of Montecatini has a nice park and the trip on the funicular to montecatini alto is great, you can also do day trips to places like Pisa and Florence easily and cheaply on the train.

4/10
Poor
Giulio, 18 Sep 2024
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Mi dispiace, ma questo hotel è fermo agli anni 70/80 e non è mai stato rinnovato. non può mantenere un livello da 4 stelle. Pareti e finestre molto sottili e si sentono molto rumori nei corridoi e dall'esterno. Stanza 305: letto con materasso non comodo e un leggero odore maleodorante dal bagno.Lampadine di illuminazione con colori diversi (luca bianca e luce gialla affiancate nella stessa lampada). L'hotel è pulito, ma purtroppo è veramente vecchio e si nota molto. Colazione con offerta basica e minima (affettati chiaramente confezionati e di poco sapore). Mi dispiace, ma non lo consiglierei nemmeno per chi come me, si è fermato per una notte sola durante una trasferta lavorativa. Unica nota positiva: bella zona e facilità di parcheggio.

10/10
Exceptional
Verified traveler, 25 Aug 2024
hotel-logo-v2.pngTraveller

朝食が素晴らしい。4つ星ホテルなのに夏のハイシーズンで相当お得に泊まれた。受付もフレンドリーで早めにチェックインできた。屋上プールからの眺望もなかなか。

4/10
Poor
Marion, 09 Aug 2024
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Décevant

Assez décevant, comparé aux photos. Chambre petite, peu d’équipement (même pas de mouchoirs, encore moins de café à disposition !). Décoration de mauvais goût (tableau). L’hôtel est mal entretenu, tout à l’économie (la piscine ferme à 19h, climatiseur difficile à régler) Décevant, mais pas d’incident majeur : le ménage est correct et aucun problème de sécurité.

8/10
Excellent
Michela, 24 Jul 2024
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Hotel nella media. Camera abbastanza spaziosa. Letto comodo pareti tra le camere troppo sottili. Rumorosa

10/10
Exceptional
roberto, 06 Nov 2023
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Tranquillità e relax

10/10
Exceptional
Christian, 04 Nov 2023
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Ottimo hotel posizionato in centro Montecatini; personale gentile e camere molto comode. L'arredo non è modernissimo ma è tenuto tutto in ordine e in ottimo stato. Ottima colazione a buffet con vasta scelta tra dolce e salato.

8/10
Excellent
Hans, 15 Oct 2023
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War eine gute Wahl. Gut erreichbar. Zentral gelegen.

8/10
Excellent
Jan, 12 Aug 2023
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Perfect location both for staying in Montecatini, as well as lolacation for goint out seeing attractions in the region. Most interesting cities within an hour from hotel. Super nice staff, great breakfast, and hotel well maintained.

10/10
Exceptional
Claudio, 24 Jul 2023
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Where courtesy reigns supreme. My partner and I wanted to express a heartfelt thank you to all the staff for their kindness and for always satisfying our requests with a smile: from the breakfast personnel to the reception staff, including the lady who served us some beers in the afternoon at the bar. We do recommend this hotel for its cleanliness, staff, and proximity to the center of Montecatini Terme. The only drawback, if we can call it that way, is the air conditioning, as it cools very little.

8/10
Excellent
Maura, 23 Jul 2023
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Il soggiorno è stato piacevole, personale gentile e disponibile

10/10
Exceptional
Enrico, 30 Jun 2023
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Ottimo albergo , personale gentile e disponibile, colazione ottima e varia

8/10
Excellent
fabio, 18 Apr 2023
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personale gentile. colazione nella norma. hall cosi e cosi. ma tanto si usa poco, ascensori piccoli, camere pulitissime

8/10
Excellent
Ivano, 22 Aug 2019
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Top

Ottimo hotel l'unica pecca l'arredamento delle stanze un po' retro per il resto ottima location e valore aggiunto la piscina con super vista.

8/10
Excellent
JEAN, 19 Aug 2019
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TRES BON ACCUEIL

10/10
Exceptional
Mario, 27 May 2019
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Soggiorno (due pernotti a fine maggio) in occasione di un Congresso Nazionale. Camera comodissima e ampia. Servizi pulitissimi e molto comodi. Pulizia ottima. Forse schermo TV piuttosto piccolo in posizione troppo elevata. WiFi disponibile e velocissimo. Prima colazione continentale non molto varia ma adeguata. Posizione centrale. Zona molto tranquilla. Su mia richiesta orario del Check Out spostato secondo le mie esigenze (alle ore 15). Personale gentilissimo e molto disponibile. Tornando a Montecatini, soggiornerò ancora in questa struttura.

10/10
Exceptional
Emanuele, 31 Oct 2018
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In realtá sono stato al Vittoria. A due passi dal centro e dagli stabilimenti termali

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