Alpenheim Charming & Spa Hotel

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When you stay at Alpenheim Charming & Spa Hotel in Ortisei, you'll be near ski lifts, just steps from Dolomites and Val Gardena. This upscale hotel is 0.1 mi (0.1 km) from St. Ulrich - Seiser Alm and 0.1 mi (0.1 km) from Ski School Ortisei. Make yourself at home in one of the 28 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature bidets and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• New Year's Eve (31 December) Gala Dinner per adult: EUR 95
• New Year's Eve (31 December) Gala Dinner per child: EUR 65 (from 5 to 18 years old)
• A tax is imposed by the city: EUR 3.90 per person, per night. This tax does not apply to children under 14 years of age.
• Deposit is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 7:30 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Special Instructions

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Deposit is payable by credit card and is due upon booking the reservation.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Valet parking fee: EUR 1 per night
• Pet fee: EUR 20 per pet, per night
• Service animals are exempt from fees
• Early check-in fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian

French