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With a stay at Allegro Isora in Guia de Isora, you'll be by the sea, within a 15-minute walk of Arena Beach and Tenerife Beaches. This family-friendly hotel is 2.6 mi (4.1 km) from Oasis Los Gigantes Public Pool and 2.7 mi (4.3 km) from Los Gigantes Beach. Make yourself at home in one of the 312 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
No rollaway/extra beds available
LGBTQ friendly
Professional property host/manager
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
German
English
Italian
French
Spanish
Free WiFi
Concierge
Gym
Entertainment
Non-smoking
Childcare
Accessible facilities
Elevator
ATM/banking
Hiking/biking trails nearby
Television in common areas
Arcade/game room
Garden
Children's pool
Multilingual staff
24-hour front desk
Pool umbrellas
Billiards or pool table
Waterslide
Number of outdoor pools - 4
Number of poolside bars - 1
Pool sun loungers
Terrace
Children's club (free)
Vending machine
Children's games
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Lifeguard on site
Room cleaning service is bad! Restaurant is good. Rooms are old
What a wonderful place to stay! The service, the activities, and the food made this an incredibly memorable vacation. Great hotel for families with kids of all ages. Highly recommend!
Nice hotel, poor/impersonal service quality
Upon arrival we waited for 15 mins before being seen by the receptionist, she was then very unwelcoming and proceeded to tell us there's no kids play area, when this was a big factor as to why we chose this hotel. When I showed her the play area photos she said, "this is only for kids older than 4, but you can ask them", which was not correct, kids under 4 can use the play area but must be accompanied by their parent. The room was nice with a large bed and good storage, a cot was provided, the kitchen had a microwave and a fridge along with some plates, glasses and cutlery. No cloths, sponges or dish soap. No kettle or mugs. Their was a sofa bed, which was very uncomfortable to sit on, it wanted to unfold at any opportunity. The sea view was really nice, overlooking a busy road however, but this was not a problem. We had half board (breakfast and lunch) overall the food was average. It is very much mass produced at low cost. There is not a great selection of fruit in the morning, we could pick up much fresher/tastier fruit in the Hiperdino only 30 meters away. The dinner was quite good with themed nights. It did get particularly busy at peak times though, so you'd have to que for a while. The pool areas are great with comfortable sun loungers, we were not allowed to put up the parasol most days due to the wind, this could be improved as we have a 1 year old who can't sit in the sun for too long. Overall the stay was good but the service quality was poor.
Semana santa trip
Nos gustó muchísimo la estadía en el hotel, la comida el staff, muy tranquilo, sin duda alguna volvería en una próxima vez
A little bit old / used hotel and the food is average -not a big choice and queues to the main restaurant.
The property is more shabby than chic. It feels understaffed - the pool area would benefit from cleaning throughout the day. The restaurant is appallingly setup and needs a workflow to address the bottlenecking. Breakfast shouldn’t take the length of time it does.
Good customer service And they go the extra mile to solve any issues
Good value hotel
Very good value holiday, staff very friendly, great customer service & extremely clean. Only downfall is the queueing in the restaurants at peak times. The lay out around the show cooking and hot buffet does not work. Long queues for food whether you want it or not, you have to pass pasta/pizza area then the grill before you get to the hot buffet. Lots of people pushing in. If the hotel was to sort this I would have given 5 stars. Food most days was excellent & drinks very good quality. Pool areas very clean, never an issue getting a sunbed even when busy.
Fantastic stay. There is nothing to complain about our holiday at Allegro Isora. Everything was extremely clean and tidy and very well maintained. The staff were very friendly and helpful. The food was excellent and there was always a constant flow of freshly cooked food;the variety was fantastic too - you certainly wouldn’t go hungry!
Terrible stay
Very dirty hotel, everything is sticky. The bathtub was absolutely dirty and clog. Air conditioning doesn’t work and even when you report all this, nothing gets done to fix it.
Just a massive resort hotel. You pay for what you get.
Nice staff, ordered pool view but got straight to see view. Good food, clean nice rooms, always can find spot near pools, will stay again in same hotel. Lot of French visitors who left empty cups around sun beds, trash bin only 5 steps away, so they should learn how to not left the mess! becouse hotel staff every morning cleaning everything outside, and they doing it right, so big thanks to people who did our holidays nice and clean. Also Eduardo in bar was always nice and did very good cocktails
Some aspects of this hotel were fantastic: the spacious room, level of care of the cleaning service team, several pools with plentiful sun beds, and a good gym. Reasonably priced. Perfectly located for nearby bars/restaurants/beach/shop etc. There was constantly music playing quite loudly outside, and evening entertainment could be heard until quite late - but it was never too noisy or disruptive. Obviously for those wishing to attend the entertainment this would be no problem. The main pool remained shut for the week with no clear reason as to why... there were other pools available which were fairly cold, but clean and accessible. However, as a whole, it felt an unwelcoming stay on my own... with very little friendliness or politeness from staff (with the exception of members of the cleaning team). As a person travelling alone, I was made to feel unwelcome with a minimal and blunt greeting on initial arrival - issued a map and the room cards with not so much as a smile. The restaurant was excessively busy and noisy and felt much like a school canteen with (in my opinion) poor and greasy food choices. With only an hour fixed time slot in which to attend dinner (6.30-7.30pm) it felt incredibly early given the sunset wasn’t until 6.45ish. I decided to eat out instead most evenings. The moving of metal trolleys at 6.30am made sleeping in past that time virtually impossible from my room. WiFi connection was very poor. A mixed review.. I think this hotel is probably brillia
Good value for money hotel, Good for families, Apartment are big, but very dated Staff was really friendly Food was ok, but there was a lot of flies about in the restaurant areas Overall 3.5 out of 5
Atención inmejorable para toda la familia
El personal muy atento a todas las necesidades que nos han surgido. Hay bastante gente pero tanto el buffet como en la piscina hay buena organización. Bastantes actividades para los más pequeños
Nice time
Nice hotel,nice staff,nice rooms,plenty of food to choose from,nice drinks and snacks in the bar.we had nice time, Only disappointed with air conditioning bit dated and very noisy
Cuisine very poor queues to food counters / waiting on table / poor food choices/ lack of coffee cups lot of things not right ...Area sleeping with no night life or anything to do for couples
Low value and lots of issues
The Good: The Bad: cold pools, broken beds, stonecutting and maintance outside appartment for a whole week, bugs in the rooms, some very bad diner experience, complains where ignored, higher price when paying than advertised on Hotels. Since the hotel also have all inclusive alcohol bars we also had issues with people drinking soo much that they startet group fights by the pools early in the day times.Children had to be remove from drunk adults and police and guards had to come and fix the problems.
Man versucht, da Maximum an Gewinn mit minimalen Investition rauszuholen. Das Hotel hat viele Maken. Über Sauberkeit hat das Hotelpersonal offensichtlich andere Vorstellungen, als wir. Das Essen war ziemlich gut. Ansonsten kann ich nichts Positives berichten.
La télé s'allume a chaque fois qu'on rentre dans la pièce c'est cela le petit souci
Camera con bagno cieco senza aspiratore. Pulizia camere molto veloce. Buffet ristorante molto confuso ma nel complesso ben assortito. Personale molto gentile e disponibile.
Muy buena en animación fue lo mejor, comida e instalaciones muy bien. Tema limpieza de habitacion fatal la mampara de la ducha sin limpiar estaba llena de marchas, la bañera tenia el surco alrededor marrón, el fregadero de la cocina y el suelo lleno de pelos desde el dia de la entrada.
Es mi 3 año y la verdad sigo pensando como el primer dia una experiencia extraordinaria la atención con el personal la animación para los niños y los animadores con los clientes espectacular : Rainel
Los baños necesitan reforma si o si . Por lo demás todo bien
Schlechtes Wlan, Essen und Pool sind ok, Lärm bis in die Nacht.
7 jours en demi pension
Tranquillité : 5/5 Belle vue sur la mer. 5/5 Salle fitness Beaucoup d’appareils inutilisables 3 jours sur 7. Les repas : 2/5 Qualité médiocre des mets. Aucune variété des plats. Fruits en général en mauvais état. Idem pour melon pastèque, orange, Toujours les même charcuterie et même plus de chorizo depuis le mercredi. Viande au barbecue sans saveur. Pâtisserie sans originalité. Chambre appartement : Pas de lit double. Mauvaise literie. Impossible d’accoler 2lits en toute sécurité Mobilier cuisine en mauvais état Pas de cafetière ni de bouilloire Fermeture persienne balcon impossible. Séchoir balcon trop petit pour 2. Aucun porte serviette notable dans la salle de bain. Idem pour savon et produits dans la douche. Fermeture porte salle de bain défectueuse. Très bonne qualité de conseil de la personne conseillant les sorties.
L hôtel est bien placé en face d'un arrêt de bus, proche d une belle plage et de commerces. les repas au buffet sont très bons, variés... beaucoup d activités pour les enfants et le personnel vraiment agréable..tout était parfait
Reservamos con vista al mar y nos dieron habitación con vistas a piscina …era muy importante para nosotros
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Días de desconexión muy buenos !
Das Hotel ist zwar frisch saniert, aber trotzdem in die Jahre gekommen. Vier Sterne sind nicht unbedingt gerechtfertigt. Das Essen war mittelmäßig, zu wenig Personal für die vielen Leute. Poolbereich war gut, die Wasserrutsche der Renner für die Kinder. Das Animationsprogramm am Abend, ganz in Ordnung, Minidisco war eher schlecht, über die Kinder wurde sich lustig gemacht. Der Mini Club war gut.
Lo mejor, los animadores de niño sin ninguna duda
Creo que los baños de las habitaciones necesitan una mejora
Todo genial, sobre todo el personal
Hotel ideal para familias
El hotel está genial , con sus 3 piscinas y con su zona de noche para los espectáculos , es genial !! Tenemos que dar especial atención a nuestra limpiadora de habitación Laura que es genial !!! Maravillosa , un. 10!!!
Muy recomendable para viajar en familia. Buena comida e instalaciones.
El personal excelente: recepción, personal de limpieza, animadores y en el comedor muy buen atendimiento;el único inconveniente las moscas en el comedor que hacía imposible comer fuera; también dificultad con la wifi porque lleve portátil para trabajar y me costo conectarme. Volvería.
Lugar ideal para ir en familia, tres piscinas, varias opciones de pasar el día. Personal muy muy amable, empezando por recepción, terminando con los servicios de limpieza y camareros pasando por los animadores. RECOMENDABLE
El trato del personal estupendo en especial la animadora Priscila un encanto de chica
Lo recomiendo ,la pasamos genial ,el personal muy amable ,la comida variada
El hotel en si esta bien ... no me gusto que laxentrada es a las 14.00 y nos dieron la habitcion 14.45 .. otra cosa q no me gusto fue que en la picina el socorrita no decia nada a nadie la gente con pelota dentro la picina pelotas duras por el tobogan era como barra libre . Por lo demas genial 😁
Un lindo lugar, buen servicio y cómodo.
Solamente mejoraría la variedad en la comida, por lo demás le doy un 10
En general bien
La verdad es que el personal del hotel es muy amable y atento pero en cuanto al buffet, es un poco caos, muchas mesas a la vez sin arreglar y muchas comidas y bebidas que se acaban y tardan demasiado en reponer. Entiendo que es muchisima gente la que esta en el hotel, pero tambien tendran que tener prevision de personal. Pero repito, por lo demás todo muy bien.
Cambiaria un poco la comida.
Todo bien
El servicio es excelente, muy buena comida
Estancia familiar Allegro Isora
Precio por encima de los servicios prestados. Lo peor la comida (mucha bollería, fruta de poca calidad). Comidas destinadas a los extranjeros. Poca comida saludable y especialmente para niños. Poca vigilancia de instalaciones.
me encanto todo!!!
Allegro Isora | Hotel in Guia de Isora | Travala.com
Property served it's purpose for a one night stay until we checked into Airbnb. Pool was nice but too noisy, too many to many kids, room was tired and noisy. Hot water took a long time to show at all faucets. Breakfast buffet was better than what we expected. Staff was friendly at this hotel.