Aldea Xaan Ha Tulum
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Hotel Description
A stay at Aldea Xaan Ha Tulum places you in the heart of Tulum, within a 10-minute drive of Tulum National Park and Gran Cenote. This luxury aparthotel is 3.5 mi (5.6 km) from Tulum Mayan Ruins and 3.6 mi (5.8 km) from Playa Ruinas. Make yourself at home in one of the 10 individually decorated guestrooms, featuring microwaves and Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Featured amenities include dry cleaning/laundry services and coffee/tea in a common area. Free self parking is available onsite.
Important information
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
Special Instructions
There is no front desk at this property. Guests will receive an email within 10 days before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
20
Spoken Language
English
Spanish
Important information
You need to know:
- Pool access available from 8:00 AM to 9:00 PM.
- Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
Special Instructions:
There is no front desk at this property. Guests will receive an email within 10 days before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age:
20
Spoken Language:
English
Spanish
15 Rio Otate, Tulum, Mexico, United Mexican States. See map
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Hotel Description
A stay at Aldea Xaan Ha Tulum places you in the heart of Tulum, within a 10-minute drive of Tulum National Park and Gran Cenote. This luxury aparthotel is 3.5 mi (5.6 km) from Tulum Mayan Ruins and 3.6 mi (5.8 km) from Playa Ruinas. Make yourself at home in one of the 10 individually decorated guestrooms, featuring microwaves and Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Featured amenities include dry cleaning/laundry services and coffee/tea in a common area. Free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
No elevators
No front desk
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 10 days
Professional property host/manager
Pets not allowed
Service animals not allowed
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Other
Concierge services
Barbecue grill(s)
Coffee/tea in common areas
Garden
Free breakfast
Spa services on site
Picnic area
Designated smoking areas
Pool umbrellas
Wheelchair accessible parking
Number of restaurants - 2
Number of outdoor pools - 1
Snack bar/deli
Access to nearby outdoor pool
Free self parking
Number of coffee shops/cafes - 2
Daily
Pool sun loungers
Free RV, bus, truck parking
Terrace
Free cooked-to-order breakfast
Mosquito nets
Banquet hall
Fully fenced
Uncovered parking
Garage
Outdoor furniture
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Coworking spaces
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Charcoal grill
No accessible shuttle
Number of accessible parking spaces - 10