Discover what to do and what to see in Luena
Booking a flight on Travala.com is easy! Simply visit our website, enter your departure and arrival details, choose your preferred dates and airline, and follow the prompts to complete your booking.
We understand that plans change. Depending on the airline's policy, cancellations may be subject to fees or restrictions. To request a refund, please contact our customer support team, and we'll guide you through the process.
Absolutely! While seat availability may vary depending on the airline, Travala.com allows you to select your preferred seat during the booking process. Simply follow the prompts and choose the seat that suits you best.
At Travala.com, we believe in transparency. The price you see during the booking process includes the base fare and applicable taxes and fees. Rest assured, there are no hidden charges waiting to surprise you!
We're here to help! If you have any questions or encounter any issues regarding your booking, you can reach our dedicated customer support team through our website or by calling our helpline. We'll be happy to assist you with your concerns.
Once you’ve selected your desired hotel, flight or activity, you’ll be prompted to enter the necessary personal information (e.g. guest details for hotel check-in or passport information for international flights). After this step, you’ll have 100+ payment options to choose from.
Simply select the cryptocurrency you wish to use from:
You’ll then be provided with a QR code and wallet address. Either scan the QR code with your wallet of choice or manually enter the wallet address and the associated cryptocurrency amount displayed in your wallet (note: NOT the fiat value). Then, complete the transaction using your wallet.
Once the payment is sent and confirmed on the blockchain network, the booking process will be completed. You’ll receive confirmation of your reservation via email, which will include all your tickets and booking details. Refer to our step-by-step guide for more information.
We accept 100+ traditional and cryptocurrency payment methods, including credit/debit card, Binance Pay, Crypto.com Pay, WeChat Pay, Bitcoin, Ethereum, and more. See our full list of payment options.
The AVA Smart Program is a crypto loyalty travel program that offers savings of up to 13% on travel bookings via direct discounts, loyalty rewards and AVA payment discounts, alongside many other benefits.
These rewards are available to travellers who choose to use either cryptocurrencies or traditional payment options.
The Smart Program has several tiers and can be activated by locking up AVA. You still own 100% of the AVA tokens and can unlock at any time after 30 days.
Our 24/7 support team is always on hand to help with any questions or issues you may have. Contact the support team via live chat (look for the Support icon in the bottom corner of any page) or submit a support ticket here.
The cryptocurrency rate is calculated at checkout based on the fiat value and is held for 40 minutes once the payment module displaying the QR code is activated.
If the payment module is closed, the equivalent cryptocurrency rate will be updated automatically.