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Frequently Asked Questions
How can I find the best VIM Airlines flights on your platform?
By using our intuitive search filters on Travala.com, you can easily explore and compare available VIM Airlines flights to select the one that suits your needs and budget.
What is the process for booking a VIM Airlines flight through your website?
To book a VIM Airlines flight on Travala.com, simply enter your desired travel dates and destinations, browse through the available options, select your preferred flight, and proceed with the booking process.
Are there any hidden fees or additional charges when booking a VIM Airlines flight on your platform?
At Travala.com, we believe in transparency. The total amount displayed during the booking process for VIM Airlines flights includes all applicable taxes and fees, ensuring no hidden costs.
Can I make changes to my VIM Airlines flight reservation after booking it on your website?
The ability to make changes to your VIM Airlines flight reservation depends on the fare rules set by the airline. To modify your booking, please contact the customer support team at Travala.com for further assistance.
What payment methods are accepted for booking VIM Airlines flights?
We offer various payment options, including credit/debit cards, bank transfers, and select digital currencies, ensuring flexibility and convenience when booking VIM Airlines flights through Travala.com.
FAQs
- Cryptocurrency Payments
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- Baggage
- Flight Cancellations, Changes & Refunds
- Partial Payment
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Cryptocurrency Payments
How do I select the cryptocurrency payment option during the booking process?
Once you’ve selected your desired hotel, flight or activity, you’ll be prompted to enter the necessary personal information (e.g. guest details for hotel check-in or passport information for international flights). After this step, you’ll have 100+ payment options to choose from.
Simply select the cryptocurrency you wish to use from:
- the dropdown list, or
- choose to pay with crypto via our payment partners, such as Binance Pay
You’ll then be provided with a QR code and wallet address. Either scan the QR code with your wallet of choice or manually enter the wallet address and the associated cryptocurrency amount displayed in your wallet (note: NOT the fiat value). Then, complete the transaction using your wallet.
Once the payment is sent and confirmed on the blockchain network, the booking process will be completed. You’ll receive confirmation of your reservation via email, which will include all your tickets and booking details. Refer to our step-by-step guide for more information.Which cryptocurrencies are accepted as payment on Travala.com?
How many payment options does Travala.com currently accept?
We accept 100+ traditional and cryptocurrency payment methods, including credit/debit card, Binance Pay, Crypto.com Pay, WeChat Pay, Bitcoin, Ethereum, and more. See our full list of payment options.
Are there any loyalty programs or rewards for using cryptocurrencies for bookings on Travala.com?
The AVA Smart Program is a crypto loyalty travel program that offers savings of up to 13% on travel bookings via direct discounts, loyalty rewards and AVA payment discounts, alongside many other benefits.
These rewards are available to travellers who choose to use either cryptocurrencies or traditional payment options.
The Smart Program has several tiers and can be activated by locking up AVA. You still own 100% of the AVA tokens and can unlock at any time after 30 days.
What customer support options are available if I encounter issues during my booking process?
Our 24/7 support team is always on hand to help with any questions or issues you may have. Contact the support team via live chat (look for the Support icon in the bottom corner of any page) or submit a support ticket here.
What happens if the cryptocurrency price changes between the time of booking and payment confirmation?
The cryptocurrency rate is calculated at checkout based on the fiat value and is held for 40 minutes once the payment module displaying the QR code is activated.
If the payment module is closed, the equivalent cryptocurrency rate will be updated automatically.
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